

This is the friendliest question in the interview and it's routinely wasted. You're being handed the chance to choose the evidence you'll be judged on, and most candidates pick the project with the biggest headline number rather than the one that best demonstrates the skills this job needs.
Choose deliberately. It's also the question most likely to generate ten minutes of follow-up, so pick something you can go deep on.
Score your candidates on four things:
Recency helps but isn't decisive. A stronger project from three years ago beats a mediocre one from last month — just be ready for "what have you done more recently?"
"We had a nightly batch job that reconciled payments, and it had grown to the point where it ran for eleven hours and regularly failed, which meant finance started their day without numbers maybe twice a week.
I was one of three engineers on it and I owned the redesign. The obvious answer was to make the batch faster, and I spent a week proving to myself that wouldn't hold — the data volume was growing about 8% a month, so we'd have been back in the same place within a year.
So I argued for switching it to incremental processing instead, which was the harder sell because it was a bigger change and a rewrite is a scary word. What made the argument land was building a small prototype over two days against real data rather than making the case on a slide.
The job went from eleven hours to about twenty minutes and stopped failing. Finance got their numbers before they arrived rather than after lunch.
The reason it's the one I'm proud of isn't the speed — it's that I nearly took the easy option. I'd already started on the optimisation before I stopped and checked the growth rate."
"We were spending most of a fairly small budget on paid acquisition, and the CAC had been climbing for three quarters. I was the second marketing hire and I owned the channel mix.
The uncomfortable part was that the paid programme was the thing I'd been hired to run, and the honest conclusion was that it was structurally getting worse. I built the case with cohort data rather than opinion — LTV by channel over eighteen months — and it showed that our organic and referral cohorts retained about twice as long.
I proposed moving 40% of the budget to content and a referral programme over two quarters, with an explicit kill criterion so it wasn't an act of faith.
Blended CAC came down by about a third and referral became our second-largest channel within a year.
I'm proud of it mainly because arguing to shrink your own programme is not a natural instinct, and I nearly didn't."
"It's a small one, but it's mine. Our support team was answering the same billing question constantly — something like a fifth of all tickets — and everyone treated it as background noise.
I was three months in. Nobody asked me to do this. I read a couple of hundred of those tickets and worked out that almost all of them came from one line on the invoice that people misread as a double charge.
I wrote it up with examples and took it to the product manager, who I'd never spoken to. He changed the wording in a sprint.
That ticket category dropped by about 80%.
I'm proud of it because the total work was two days of reading and a one-page doc, and it had been costing the team hours every week for a year. It taught me that most of the value in support is in the patterns, not the individual tickets."
"A migration off a legacy system that two previous attempts had failed to finish. I led it, with five engineers, over about seven months.
The reason it had failed twice was that both attempts tried to move everything at once and got beaten by the long tail of edge cases. My call was to migrate the top four use cases — about 80% of the traffic — and then explicitly decide in public whether the remaining tail was worth doing.
That was contentious internally because it meant running both systems for a while, which everyone hates. I had to make the case that a partial migration that finished was worth more than a complete one that didn't.
We finished the 80% in four months. We then killed two of the tail use cases entirely rather than migrating them, because once we looked properly they had eleven users between them.
I'm proud of the scoping decision rather than the delivery. The engineering wasn't the hard part — the hard part was getting people to agree to do less."
Assume the interview stays here for a while. Prepare for: