Implementation Engineer

🕒 Setembro 24

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $89.000 - $100.000 / ano

⏰ Tempo Integral

🟢 Júnior

🛠️ Especialista em Implementação

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Alkami Technology

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2009

💼 Consultoria

📣 Marketing

🏦 Bancário

💰 $300.000.000 Post-IPO Debt - Alkami Technology em 2025-03

Consulting • Marketing • Banking

A Alkami Technology é uma empresa de software bancário digital que fornece uma Plataforma de Vendas e Serviços Digitais baseada em nuvem para bancos e cooperativas de crédito. Sua plataforma combina integração e abertura de contas (via MANTL), banco digital e soluções de dados e marketing para possibilitar experiências do cliente antecipatórias e baseadas em dados, originação de contas mais rápida, proteção contra fraudes, relatórios de pagamentos e marketing personalizado. A Alkami atende instituições financeiras (clientes de varejo e empresariais) e oferece integrações, ferramentas para desenvolvedores e suporte à implementação para impulsionar o crescimento de depósitos, reduzir o churn e melhorar a eficiência operacional.

Descrição

• Configure Alkami Digital Banking products and third-party integrations according to implementation requirements, technical specifications, and client-specific customization needs • Independently manage assigned technical implementation tasks, coordinate timelines, and ensure deliverables meet quality standards • Troubleshoot implementation and configuration issues by analyzing system behavior, reviewing logs and documentation, and resolving discrepancies • Install, configure, and customize platform functionality and validate system performance • Collaborate with project managers, client stakeholders, product teams, vendors, support, engineering, and customer-facing teams • Execute implementation test plans, document results, and validate platform configurations • Coordinate third-party integration requirements, validate connectivity, and troubleshoot interface issues • Create and maintain configuration records, technical procedures, issue tracking details, and project artifacts • Analyze client requirements, identify dependencies, and recommend configuration approaches • Provide technical support during implementation and post-go-live stabilization • Apply security standards, operational procedures, quality controls, and implementation best practices • Identify process improvements and recommend workflow or documentation enhancements • Contribute technical insights, update team resources, and assist with onboarding or mentoring less experienced team members • Manage multiple concurrent implementation priorities, timelines, troubleshooting tasks, and stakeholder communications

🎯 Requisitos

• 1–3 years of experience supporting software implementations, technical consulting, systems configuration, or client onboarding activities within SaaS, fintech, banking technology, or related technical environments • Bachelor’s degree in Information Systems, Computer Science, Information Technology, Business Technology, or a related field • Experience configuring software platforms or supporting technical implementation projects • Knowledge of troubleshooting methodologies and technical issue resolution practices • Experience with relational databases (Postgres, MSSQL, Oracle, MySQL) • Ability to analyze implementation requirements and apply configuration solutions • Strong written and verbal communication skills with technical and non-technical stakeholders • Experience managing multiple priorities and implementation timelines • Ability to work independently within established implementation processes • Strong analytical and problem-solving skills • Experience documenting technical procedures, configurations, and implementation activities • Must be eligible to work in the US for full-time employment; employment sponsorship is not available • Preferred: Experience supporting digital banking, fintech, or financial services technology platforms • Preferred: Familiarity with APIs, system integrations, or data exchange processes • Preferred: Proficiency with software development or scripting (C#, Java, Python, JavaScript) • Preferred: Experience working with project management, ticketing, or documentation platforms • Preferred: Exposure to SaaS implementation methodologies or customer onboarding processes • Preferred: Experience supporting client-facing technical projects in a cross-functional environment

🏖️ Benefícios

• Remote-first environment • Unlimited paid time off • 401(k) with employer match • Equal employment opportunity workplace • Diverse and inclusive environment • FUN culture