Senior Director, Account Management, Consulting

🕒 Julho 9

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $200.000 - $250.000 / ano

⏰ Tempo Integral

🟠 Sênior

🧑‍💼 Executivo de Contas

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AlphaSense

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2011

💼 Consultoria

🏥 Saúde

📣 Marketing

💰 Debt Financing em 2022-06

Consulting • Healthcare • Marketing

AlphaSense é uma plataforma de inteligência de mercado e busca utilizada pelas principais empresas e instituições financeiras do mundo. Desde 2011, nossa tecnologia baseada em IA tem ajudado profissionais a tomar decisões de negócios mais inteligentes ao entregar insights de um amplo universo de conteúdos públicos e privados — incluindo documentos regulatórios de empresas, transcrições de eventos, calls com especialistas, notícias, publicações especializadas e Equity Research. Nossa plataforma é utilizada e confiada por mais de 3.500 clientes corporativos, incluindo a maioria das empresas do S&P 500.

Descrição

• Lead a team of Account Managers, Account Directors, Key Account Directors, and managers to surpass our business retention and expansion targets in close partnership with Sales • Drive strong commercial results by coaching + modeling 360 degree client relationship-building and driving value realization for customers through strong product utilization • Accurately forecast retention and growth for your book of business through operational rigor, inspection, and a deep understanding of the dynamics of our accounts • Own talent management and development for individual contributors and managers through hands on coaching, mentorship, and implementation/execution of scalable performance management programs • Maintain strong performance + uphold our cultural values through a period of change and transformation • Craft a clear narrative for your team’s performance + customer signals clearly to leadership • Recruit top talent for your growing team • Act as a senior voice for the customer across the organization aligning with Product, Enablement, and Marketing on roadmap feedback, go-to-market motions, and customer facing initiatives.

🎯 Requisitos

• 10+ years of work experience in sales, account management, or client success • 5+ years of direct people management experience • 2+ year managing managers • A high aptitude and willingness to learn. Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job • Ability to distill and explain complex issues in simple terms • Experience operationalizing the customer journey • An intelligent, articulate, consultative and confident client facing professional • Must have the personal motivation and ability to contribute to a dynamic and entrepreneurial team culture • Superior ability to develop rapport with new people, and to maintain relationships, combined with a positive and proactive personality • Energetic and creative individual, possessing natural curiosity with the ability to learn quickly and adapt • Outstanding oral, written and presentation skills • Effective time management and task prioritization when under pressure.

🏖️ Benefícios

• You may also be offered equity, and a generous benefits program.