Pharmacy Account Manager

🕒 Setembro 29

🌵 Arizona – Remoto

infoinfo

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of amps

amps

201 - 500 funcionários

Fundada em 2005

🏥 Saúde

💼 Consultoria

🛡️ Seguros

Healthcare • Consulting • Insurance

A AMPS é líder na redução de custos de saúde para organizações autofinanciadas, dedicada a transformar como as empresas gerenciam suas despesas com saúde. Com quase duas décadas de experiência, a AMPS oferece soluções inovadoras e centradas no membro, como PriceDynamix, ClaimInsight e Drexi, que geram economia, mantendo a alta qualidade dos cuidados. Sua abordagem personalizada capacita as organizações a controlarem seus custos de saúde sem comprometer o bem-estar dos membros, tornando-a um parceiro confiável na obtenção de economias sustentáveis em saúde.

Descrição

• Serve as the primary liaison for an assigned pharmacy-only book of business, brokers, benefit consultants, and TPAs • Develop strong external and internal relationships to achieve customer satisfaction, revenue, membership, and earnings objectives • Serve as pharmacy SME in support of AMPS client service staff • Maintain confidentiality and HIPAA guidelines for members and clients • Act as AMPS/Drexi account manager for the assigned pharmacy-only book of business • Develop mutually rewarding working relationships with client contacts to ensure client retention • Follow through on outstanding issues through resolution • Offer creative product and service solutions for evolving client needs • Monitor client dashboards to ensure client needs are met • Collaborate cross-functionally to identify, implement, and monitor service efficiencies, including performance guarantees • Collaborate with team members on client and new-service implementation • Conduct Open Enrollment meetings and attend Health Fairs and client meetings • Maintain external and internal information within internal systems • Coordinate with Marketing, Product, and Sales on applicable initiatives • Complete other training and project initiatives assigned by Client Services leadership

🎯 Requisitos

• Bachelor’s Degree in Business or a relevant field • Minimum of 5 - 7+ years pharmacy service or sales experience • Strong understanding of the PBM industry required • Healthcare and TPA experience preferred • Excellent verbal and written communication skills • Excellent customer service skills • Strong analytical and problem-solving skills • Confident decision-making abilities • Detail oriented, flexible, and strong organizational skills • Ability to work independently and within a team environment • Ability to travel on an as needed basis • Ability to maintain confidentiality and follow HIPAA guidelines • Ability to travel for on-site client visits approximately 50% of the time

🏖️ Benefícios

• Fully remote work arrangement • Full-time employment

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