Director of IT – Automation

🕒 Outubro 7

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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Esta empresa já patrocinou vistos H1B no passado.

👻 Score fantasma 19%

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• Aberta há 37 dias.
• As vagas desta empresa costumam ser preenchidas em 21 dias.
• Sem salário divulgado.

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Appen

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1996

💼 Consultoria

📣 Marketing

🤖 Inteligência Artificial

Consulting • Marketing • Artificial Intelligence

A Appen é uma empresa especializada em fornecer conjuntos de dados de alta qualidade e em escala para modelos e aplicações de IA. Com mais de 25 anos de experiência, a Appen apoia todo o ciclo de vida da IA ao coletar, curar, ajustar (fine-tuning) e monitorar dados. Sua plataforma é conhecida por sua flexibilidade, permitindo que as empresas desbloqueiem o potencial de seus dados corporativos por meio da colaboração humano-IA. O alcance global e a expertise da Appen fazem dela uma parceira confiável para acelerar o desenvolvimento e a implementação de tecnologias de IA em diversos setores.

Descrição

• Set the IT roadmap across enterprise technology, support, security and automation • Lead IT support, endpoint management and major incident response • Shape the IT operating model and team as Appen grows • Own the health, configuration and integration of Appen's core enterprise technology environment • Provide technical leadership across Microsoft 365, including administration, identity, access and security • Oversee Salesforce, Workday, Atlassian, AWS, Databricks and Anthropic environments • Own IT's role in SOC 2 and ISO 27001, including controls, audit readiness, evidence and remediation • Maintain security, access and endpoint controls and identify technology and operational risks • Establish governance for AI use across IT • Apply AI, automation, agents and self-service to help desk triage, onboarding, provisioning, IT administration and vendor management • Use Claude, Cowork, agents and AI-enabled workflows to build and improve solutions • Partner with Engineering and Product on larger automation initiatives • Manage technology vendors, including selection, negotiation, performance and renewals • Drive licence rationalisation, vendor consolidation and technology cost optimisation • Track technology spend and partner with Finance on investment decisions • Build and develop a high-performing IT team across support, enterprise technology and automation • Create a culture focused on problem-solving and ownership

🎯 Requisitos

• 8+ years in IT, including significant leadership experience • Proven experience leading IT, including IT support and service delivery, in a fast-paced technology, software or services environment • Hands-on knowledge of Microsoft 365 and enterprise IT administration • Technical credibility across enterprise SaaS, cloud infrastructure, endpoints, identity and integrations • Ability to diagnose problems, challenge technical decisions and understand how systems work • Experience with SOC 2, ISO 27001 and IT security governance • Commercial acumen across vendor management, negotiation and technology spend • Demonstrated track record of turning AI and automation into working solutions for real IT problems • Executive presence and ability to build credibility with senior leaders, technical teams and vendors • Proactive, resourceful and comfortable operating with ambiguity • Particularly valuable: deep AWS experience, cloud cost management, Salesforce, Workday or Atlassian administration, Databricks or Anthropic familiarity, and DevOps/SRE exposure

🏖️ Benefícios

• Permanent - Regular Full-time employment • Remote work in the US

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