Senior Solutions Consultant

🕒 Outubro 19

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $110.000 - $140.000 / ano

⏰ Tempo Integral

🟠 Sênior

💻 Engenheiro de Soluções

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

👻 Score fantasma 1%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 22 dias.
• As vagas desta empresa costumam ser preenchidas em 21 dias.

Candidatar-se

Encontrar Vagas Remotas Similares

Automox

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2015

☁️ SaaS

🔐 Segurança

🏢 Corporativo

💰 $110.000.000 Series C em 2021-04

SaaS • Security • Enterprise

Automox é uma empresa líder no campo de gestão autônoma de endpoints, oferecendo uma plataforma abrangente que automatiza operações de TI, incluindo gerenciamento de patches, configuração e controle em sistemas Windows, macOS e Linux. A plataforma possui automação com tecnologia de IA para implantação de patches, aplicação de configurações de dispositivos e solução de problemas, proporcionando economias de tempo substanciais, segurança aprimorada e redução de custos para departamentos de TI. Automox busca simplificar o gerenciamento de serviços de TI, aproveitando a segurança de endpoints nativa na nuvem e processos orientados por políticas que garantem que sistemas operacionais e aplicações de terceiros permaneçam seguros e atualizados. As soluções da empresa prometem um notável retorno sobre o investimento ao reduzir significativamente erros de patching, melhorar a eficiência de segurança e acelerar processos de solução de problemas.

Descrição

• Independently lead customer onboarding, platform implementation, solution optimization, and ongoing performance reviews • Assess customer environments and build Automox policies, device groups, and patching workflows aligned with operational needs • Build customer trust through technical leadership, platform education, and clear guidance, including during challenging conversations • Partner with CSMs to address technical barriers, improve adoption, and maximize customer outcomes • Investigate patching and endpoint issues, document findings, and coordinate timely escalation to Support and Engineering • Maintain clear engagement documentation and create reusable knowledge base articles, scripts, and technical guidance • Read, troubleshoot, and modify PowerShell or Bash scripts • Contribute scripts and software deployment content to the Worklet and Third-Party Software catalogs • Improve service delivery and internal tooling • Contribute to shared technical projects and knowledge sharing • Serve as a customer advocate internally and align Automox solutions with evolving customer needs

🎯 Requisitos

• 4+ years proven experience in a customer-facing technical role such as Systems Administration, Desktop Support, Solutions Engineering, or comparable technical IT role • Expert proficiency in at least one core OS—Windows, macOS, or Linux—including administration, configuration, troubleshooting, and update management • Proven production patch management experience, including deployment planning, testing, maintenance windows, reboot coordination, and failed-update troubleshooting • Skilled at diagnosing and resolving advanced technical issues, performing custom solutioning, and conducting root cause analysis • Experience working closely with support, engineering, and customer success teams • Hands-on experience with endpoint or configuration management tools such as Automox, MECM/SCCM, Intune, WSUS, Jamf, NinjaOne, ManageEngine, BigFix, Tanium, or Ansible • Clear communication with technical and business stakeholders, from SysAdmins to C-level executives • Ownership of engagements, competing priorities, and follow-through; collaborative approach and willingness to expand current skill set • Preferred: familiarity with GitHub/Git, Jira, and customer success, CRM, or service delivery tools such as ChurnZero, Gainsight, Salesforce, or Rocketlane • Preferred: experience writing original scripts, working with APIs, Python, or Go, and administering multiple operating systems • Must be able to pass a federal, state, county background check • Complete a local in-person verification • Not eligible for work visa sponsorship • California and New York metro are excluded hiring locations

🏖️ Benefícios

• Bonus • Equity for Full-Time Employees • 401K Match • Flexible PTO • Generous sick time policy • Comprehensive Health Plans with generous employer contributions • 100% Company-paid Short Term/Long Term Disability and Life Insurance • Company HSA Contribution: $100-$200 per month based on tier • $25 per month Lifestyle Spending Account • Internet Reimbursement - $50/month • $500 Home office stipend • $10k Adoption Benefit • Comprehensive Family Planning Covered on Meritian Medical Plan • Fully distributed remote work

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo