Global Account Manager

🕒 Abril 24

🌲 North Carolina – Remoto

🌲 North Carolina – Remote

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

🦅 Patrocina Visto H1B

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Avaya

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

🤝 B2B

💰 Post-IPO Debt em 2022-06

AI • B2B • Communications

A Avaya é uma provedora líder de soluções de experiência do cliente e comunicação, capacitando empresas a inovar sem interrupções. A empresa oferece um conjunto abrangente de tecnologias impulsionadas por IA, projetadas para aprimorar as jornadas do cliente, otimizar o engajamento dos funcionários e impulsionar o crescimento dos negócios, garantindo interações consistentes e de alta qualidade em todos os canais. As plataformas da Avaya, como a Avaya Experience Platform e Communication & Collaboration Suite, facilitam a comunicação intercanal perfeita e fluxos de trabalho colaborativos para organizações em diversos setores.

Descrição

• Act as the trusted business and sales advisor to customer executives, leading strategic discussions focused on total cost of ownership (TCO), return on investment (ROI), platform scalability, and the strategic road map for modern cloud CX solutions. • Lead high-level business discovery to define the strategy and commercial justification for complex, large-scale CCaaS solutions. • Participate in the delivery of compelling, high-impact product demonstrations and Proof of Concepts (PoCs) that clearly illustrate the compelling business value of our platforms, showcasing integrations with core business applications (CRM, WFO, ERP). • Maintain expert-level knowledge of the CCaaS competitive landscape (e.g., Genesys, NICE CXone, Amazon Connect) and effectively position Avaya’s superior differentiation and clear business advantages.

🎯 Requisitos

• 8+ years successful SaaS sales experience with a strong preference for expertise in CCaaS/UCaaS sales • A demonstrated history of hitting and exceeding annual sales targets • Exceptional communication, presentation, and whiteboarding skills, with a proven ability to lead strategic, value-focused discussions with C-level audiences. • Experience: Travel as required to achieve monthly, quarterly and annual sales plans. • Education: Bachelor degree or equivalent experience. Master Degree is preferred.

🏖️ Benefícios

• Health insurance • Flexible work arrangements