Professional Services Manager

🕒 Outubro 29

🌵 Arizona – Remoto

🌵 Arizona – Remote

💵 $78.525 - $125.640 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

👻 Score fantasma 0%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 13 dias.
• As vagas desta empresa costumam ser preenchidas em 38 dias.

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Axon

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1993

💼 Consultoria

🎖️ Defesa

🏭 Manufatura

Consulting • Defense • Manufacturing

Com mais de 26 anos impulsionando a tecnologia, a Axon é dedicada a uma missão ousada e poderosa: Proteger Vidas e Tornar a Bala Obsoleta. A Axon é líder global em tecnologias conectadas para segurança pública. Defendemos a proteção da vida, a proteção da verdade, a transparência e a responsabilização.

Descrição

• Own assigned deployments from initial preparation through successful customer handoff • Serve as the onsite Axon technical lead and primary deployment point of contact • Install, configure, commission, validate, and support Axon hardware, software, cameras, networking equipment, and connected technologies • Perform pre-deployment technical reviews and verify site readiness, infrastructure, networking, power, access, and other prerequisites • Execute field commissioning and system validation testing • Manage multiple deployments, deadlines, and changing priorities • Identify deployment risks and resolve them with customers and internal teams • Install and configure network-connected hardware and software, IP cameras, Windows-based systems, routers, cellular devices, and supporting infrastructure • Install, terminate, test, and troubleshoot low-voltage cabling • Support vehicle-based technologies involving networking, wireless communications, Cradlepoint routers, and 12V DC systems • Troubleshoot hardware, software, networking, cellular connectivity, cameras, Windows systems, and integrations • Diagnose TCP/IP, LAN, WAN, VPN, VLAN, DHCP, DNS, switching, routing, wireless, and cellular network issues • Conduct technical and operational training for customer administrators, technical contacts, and end users • Create and maintain site assessments, network diagrams, installation records, system configurations, and deployment reports • Collaborate with Professional Services, Customer Success, Sales, Solutions Engineering, Product Management, Engineering, Technical Support, and third-party installation partners

🎯 Requisitos

• 3+ years of hands-on technical deployment, implementation, field service, professional services, systems integration, or comparable experience • Strong knowledge of TCP/IP networking and network troubleshooting • Experience deploying and troubleshooting technology in IP-based network environments • Working knowledge of LAN, WAN, VPN, VLAN, DHCP, DNS, switching, routing, wireless, and cellular communications • Hands-on experience installing, configuring, supporting, or troubleshooting network-connected hardware and software • Working knowledge of Windows operating systems and applications • Strong troubleshooting and root-cause-analysis skills across hardware, software, networking, and infrastructure • Demonstrated experience working directly with customers in technical environments • Ability to independently own technical projects from preparation through completion • Ability to read and follow technical documentation, diagrams, installation standards, and defined deployment procedures • Strong written and verbal communication skills • Ability to explain technical concepts and train technical and non-technical users • Strong organizational skills and attention to detail • Ability to manage multiple priorities and adapt to changing field conditions • Ability to work independently with minimal supervision while contributing effectively within a larger team • Ability and willingness to travel extensively throughout the United States • Valid driver’s license with an acceptable driving record • Ability to stand, bend, climb, stoop, and lift or carry equipment up to 75 pounds, with or without reasonable accommodation

🏖️ Benefícios

• Competitive salary • 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, Dental, Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • Snacks in offices

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