Customer Support Specialist, Argentinian Market

🕒 Julho 27

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Best Service Team

SiteLinkedInTodas as Vagas

2 - 10 funcionários

Fundada em 2025

🤝 B2B

🎮 Jogos

💼 Consultoria

B2B • Gaming • Consulting

A Best Service Team é uma provedora de serviços B2B remota e internacional que oferece soluções de experiência e atendimento ao cliente de alto impacto na interseção entre tecnologia e interação humana. A BST foca em ajudar marcas de classe mundial e pequenas a médias empresas no setor de jogos online a resolver desafios complexos, combinando práticas de gestão de pessoas baseadas em empatia com expertise técnica, manejo de identidade com consciência de privacidade e desenvolvimento contínuo da equipe.

Descrição

• Act as the first point of contact for Spanish-speaking customers via phone, email, and chat. • Provide accurate information and solutions to customer inquiries in a timely manner. • Listen actively to customer issues and concerns, demonstrating empathy and understanding. • Document customer interactions and feedback in our customer relationship management (CRM) system. • Collaborate with team members and other departments to resolve complex customer issues. • Participate in training and development sessions to enhance product knowledge and customer service skills. • Maintain a positive and professional demeanor while handling customer complaints or challenges.

🎯 Requisitos

• Fluency in Spanish and English, both written and spoken. • Previous experience in customer support or a related field is preferred. • Strong communication skills, with the ability to convey information clearly and effectively. • Proficiency in using computer applications and customer service software. • Ability to work in a fast-paced environment and handle multiple tasks simultaneously. • Strong problem-solving skills and a customer-first mindset. • Availability to work flexible hours, including weekends and holidays if needed.

🏖️ Benefícios

• Join us on an exciting journey to shape and revolutionize a new brand in the market • Kick off your birthday month with a bang! Enjoy a fully paid day off, €100 to make your day special, and heartfelt wishes from your team. • Receive 100% of your salary for 14 days of sick leave per year. • Enhance your language skills with our free online English courses. • Join our complimentary Book Club sessions, available in Russian & English • Experience lively virtual team-building activities—because work should be fun! • Annual Leave: 18 working days per year