Virtual Assistant

Vaga não está no LinkedIn

🕒 Julho 24

🇵🇭 Filipinas – Remoto

💵 $8 - $12 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👨‍💼 Assistente Executivo

👻 Score fantasma 0%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Big Ideas Social Media, Inc.

SiteLinkedInTodas as Vagas

1 - 10 funcionários

Fundada em 2009

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

Big Ideas Social Media, Inc. é uma empresa de terceirização e marketing digital baseada nas Filipinas que conecta empresas a freelancers acessíveis, de qualidade, e equipe dedicada. A empresa oferece soluções de terceirização personalizadas, incluindo marketing digital (anúncios, design de sites, gerenciamento de mídias sociais), consultoria empresarial, recrutamento, folha de pagamento, administração de RH e equipe sob medida (meio período ou período integral) para clientes locais e internacionais. A empresa foca em economizar tempo e dinheiro dos clientes ao gerenciar as tarefas de contratação, triagem e back-office para que os clientes possam se concentrar no crescimento e vendas.

Descrição

• Respond to customer inquiries across email, phone, and live chat • Resolve general customer issues, update account information, and escalate technical queries, refund requests, and enterprise opportunities • Manage and update the company website and Shopify e-commerce platform • Upload products and maintain accurate images, tags, pricing, collections, and website content • Check inventory, obtain manufacturer and distributor pricing sheets, and monitor order backlogs • Track purchase orders, flag delays, collect shipping tracking numbers, and address carrier delays • Maintain order tracking sheets, spreadsheets, CRM logs, and real-time notes • Draft customer quotes, generate invoice records, and follow up on unpaid orders • Support calendar management, meeting scheduling, email triage, and travel or event research • Nurture leads, follow up on abandoned carts and warm leads, and assist with product fitment and sales • Set up, format, schedule, and execute Klaviyo email and SMS campaigns • Schedule social media posts across Instagram, Facebook, and other core platforms • Use generative AI tools to draft customer responses, product descriptions, blog posts, and internal documentation • Create, format, and maintain internal SOPs and knowledge-base documentation • Perform other related duties as assigned

🎯 Requisitos

• Minimum of 3-5 years of proven experience as an Executive Assistant or Virtual Assistant, including sales-related experience • Strong business background • Basic digital marketing proficiency and/or experience • Exceptional organizational skills and attention to detail • Ability to manage multiple priorities and meet deadlines under pressure • High level of professionalism and discretion • PC proficiency in Microsoft Office and Google Workspace • Excellent verbal and written communication skills • Organized, independent, self-motivated, detail-oriented team player • Proactive and able to take initiative without constant direction • Strong knowledge of business English, spelling, and punctuation • Bachelor’s Degree in Business, Finance, Management, Marketing, or related fields preferred • Previous automotive, auto repair, automotive parts, or automotive retail/e-commerce experience highly preferred • Prior experience servicing US-based companies and understanding American consumer standards preferred • Willingness to work overnight/graveyard shifts or changing US schedules • Experience in telesales, order upselling, or customer conversion preferred • Strong prompting skills with generative AI tools such as ChatGPT or Claude preferred • Experience with Klaviyo, EDM, or email marketing tools preferred • Eligible to work legally as a remote freelancer or contractor based in the Philippines • Natural-born Filipino citizen or foreigner with a valid working visa or permit to work legally in the Philippines • Own computer or laptop capable of handling the work demands • Fast and reliable home internet connection of at least 200-300 Mbps • Quiet, distraction-free home work environment • Willingness to work 9:00 AM-6:00 PM Pacific Time, Monday-Friday, including changing or graveyard US schedules

🏖️ Benefícios

• $8 to $12 per hour gross rate depending on experience • 3-month freelancing trial contract that can be done remotely at home • US Holidays off • Potential, non-guaranteed benefits upon contract renewal, including paid sick leaves, paid vacation leaves, HMO health insurance, and 13th month pay • Compensation and local HR/administrative support provided by Big Ideas Social Media Inc.