Project Implementation Manager III

🕒 6 dias atrás

🌐 Estados Unidos, Canadá – Remoto

🇺🇸 Estados Unidos – Remoto (EUA) 🇨🇦 Canadá – Remoto

💵 $72.800 - $83.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🛠️ Especialista em Implementação

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PSC Biotech Corporation

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 1996

💼 Consultoria

🏥 Saúde

🧬 Biotecnologia

Consulting • Healthcare • Biotechnology

A PSC Biotech Corporation é uma parceira de soluções de consultoria em ciências da vida que oferece uma ampla gama de serviços de engenharia, técnicos e de consultoria focados em melhorar a eficiência operacional, conformidade e garantia de qualidade nos setores de biotecnologia e farmacêutico. Sua expertise inclui áreas como auditoria, assuntos regulatórios, comissionamento, validação e gerenciamento de projetos, ajudando organizações a mitigar riscos e otimizar processos para resultados bem-sucedidos em ambientes regulamentados.

Descrição

• Lead assigned client implementations from Business Development handoff through kickoff, requirements confirmation, planning, configuration, validation, training, go-live, closeout, and transition to ongoing support • Serve as the primary client contact and provide status updates and meeting documentation • Build and maintain project plans, milestones, dependencies, risks, issues, decisions, and action items across concurrent project streams • Coordinate implementation engineers, configuration specialists, validation specialists, Account Management, Business Development, Technical Support, Accounting, and other internal stakeholders • Gather and maintain client requirements; support scoping and estimation; confirm internal review and client approval • Monitor scope, schedule, budget, resources, project health, and deliverable completion; escalate risks with corrective and preventive options • Ensure work aligns with the signed Statement of Work, client commitments, internal procedures, and Service Level Agreement requirements • Coordinate preparation, review, approval, and delivery of implementation and validation documentation • Facilitate workflow configuration, configuration freeze, change control, production setup, release readiness, and project closeout • Review project time records and applicable invoices; communicate budget status and support change-order or work-stoppage decisions • Conduct system administration training and product demonstrations; contribute to training materials and videos • Maintain working knowledge of PSC Software products, implementation methods, and regulated life sciences environments • Coordinate upgrades, answer client questions, and manage transition to post-go-live support and Account Management • Use ACE, Wrike, JIRA, Freshdesk, and other internal systems accurately • Balance client needs with contractual scope, quality expectations, delivery constraints, and PSC business requirements • Travel as needed and perform other related duties as assigned

🎯 Requisitos

• Bachelor’s degree in computer science, computer engineering, business, life sciences, or a related field, or equivalent relevant experience • At least five years of experience in SaaS implementation, client services, customer support, project management, or a closely related field • Experience leading multiple concurrent client projects with responsibility for scope, schedule, budget, risks, issues, and stakeholder communication • Strong written and verbal communication skills • Experience leading client meetings and delivering training or presentations • Excellent organization, attention to detail, prioritization, and follow-through • Ability to coordinate and delegate work across cross-functional teams without direct supervisory authority • Ability to learn complex software quickly and explain system functionality to technical and non-technical audiences • Ability to work productively with clients and colleagues across multiple time zones and consistently work the schedule assigned to the selected opening • PMP, CAPM, or comparable project management certification preferred • Three or more years of experience with enterprise SaaS, IaaS, or PaaS solutions in the life sciences sector preferred • Experience supporting regulated GxP environments and software implementation or validation deliverables preferred • Knowledge of enterprise software configuration, requirements management, validation, change control, and release or upgrade processes preferred • Experience with project management, ticketing, and collaboration platforms such as Wrike, JIRA, Freshdesk, or similar tools preferred

🏖️ Benefícios

• Medical, Dental, and Vision coverage • PSC pays 100% of qualifying employee medical premiums and 50% for qualifying dependents • Employee Assistance Programs • Basic Life Insurance • Long Term Disability • 401(k) and 401(k) matching • PTO, Sick Time, and Paid Holidays • Education Assistance • Pet Insurance • Discounted rate at Anytime Fitness • Financial Perks and Discounts • Remote working schedule