Account Manager

🕒 Março 18

🤠 Texas – Remoto

🤠 Texas – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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BotCrew

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2021

🔧 Hardware

⚡ Energia

🌾 Agricultura

💰 $50.000 Pre Seed Round - BotsCrew em 2020-03

Hardware • Energy • Agriculture

A BotCrew é uma empresa de robótica que projeta, constrói e implanta o Gravion — um robô utilitário de perfil ultra baixo, desenvolvido especificamente para construção solar, manutenção de locais e trabalhos pesados em campo. O Gravion é oferecido com vários acessórios (por exemplo, transportador de bobinas, cortadores de grama, retroescavadeira, triturador de tocos, cultivadores) e suporta modos controlados, de controle misto e totalmente autônomos, utilizando câmeras de profundidade e LiDAR. A BotCrew fornece robôs e opções de leasing/serviço para melhorar a eficiência, segurança e previsibilidade de mão de obra em fazendas solares e outros locais de trabalho ao ar livre.

Descrição

• Take ownership of customer accounts immediately following the close of the initial equipment sale. • Serve as the primary relationship manager for assigned customers. • Ensure a smooth transition from the sales process to ongoing account support. • Build strong, trusted relationships with contractors, fleet managers, and project leaders. • Conduct regular account check-ins to ensure equipment is performing well in the field. • Address customer concerns and coordinate with service, parts, and support teams when needed. • Maintain high customer satisfaction and long-term retention. • Identify opportunities to expand customer fleets across projects, job sites, or divisions. • Recommend additional equipment, attachments, services, or upgrades based on customer needs. • Work with internal teams to support expansion opportunities and repeat purchases. • Monitor customer usage, projects, and upcoming opportunities. • Anticipate future equipment needs based on project pipelines and fleet utilization. • Proactively engage customers to support their long-term equipment strategy. • Partner closely with sales, field teams, service technicians, and parts departments. • Provide feedback from customers to improve products, services, and support. • Maintain accurate account records and opportunities in CRM systems.

🎯 Requisitos

• 3+ years of account management, equipment sales, or construction industry experience • Strong relationship-building and communication skills • Ability to manage multiple customer accounts effectively • Comfortable working directly with contractors and job site personnel • Willingness to travel throughout the country (approximately 30–50%) to visit customer job sites, fleet yards, and offices to support account growth and customer success. • Bonus Qualifications • Experience in construction equipment, heavy machinery, or industrial equipment • Background with equipment dealerships, rental companies, or OEM manufacturers • Experience using CRM tools such as Pipedrive or HubSpot • Understanding of contractor workflows and jobsite operations

🏖️ Benefícios

• Willingness to travel within the United States to visit customer job sites, offices, and project locations as needed.