Supplement Sales Specialist

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🕒 Julho 27

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bVital - Park City, UT

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51 - 200 funcionários

Fundada em 2017

🏥 Saúde

🧘 Bem-estar

Healthcare • Wellness

A bVital é uma clínica localizada em Park City, Utah, que oferece cuidados neuro-regenerativos de precisão com foco na saúde e recuperação cerebral. Usando o Protocolo Eckel®, a clínica combina testes avançados de biomarcadores, medicina de frequência (luz, som, campos eletromagnéticos), medicina regenerativa e funcional para criar programas individualizados voltados para longevidade cognitiva, recuperação de lesões cerebrais traumáticas e concussões, além de cuidado preciso para Parkinson. Fundada pelo Dr. Greg Eckel, N. D. , M. S. O. M. , e por Kitty Stoneburner, a bVital enfatiza planos de tratamento com base em testes para identificação da raiz dos problemas e ajustes contínuos para otimização e recuperação cerebral a longo prazo.

Descrição

• Run bVital's supplement business end-to-end: from the first conversation with a patient about their protocol to the follow-up call that keeps them on it month after month. • Report to the COO and own supplement revenue as a number on the business's scorecard. • Conduct supplement review and reorder calls with existing patients using consultative frameworks and approved scripts; close orders live on the call whenever possible. • Explain each supplement's purpose in plain language, connecting it to the patient's specific goals and provider intent. • Handle objections with empathy and facts, not pressure. • Drive recurring purchases through continuity framing, routine simplification, and proactive follow-up. • Identify clinically appropriate add-ons or bundles when they genuinely serve the patient. • Keep the CRM clean and current after every consult. • Own escalation and recovery for patients who are stuck ordering, have run out of supplements, or feel unsupported. • Deliver white-glove ordering support through the patient portal, email, and phone. • Ensure every patient leaves the interaction with clear next steps, timelines, and a follow-up plan. • Reduce ordering friction through templates, walkthroughs, and proactive outreach before patients hit a wall. • Monitor Zendesk and portal feedback trends and address recurring issues at the source. • Build and maintain a clean supplement performance dashboard. • Develop and refine SOPs, call scripts, and training materials for the program. • Support hiring and onboarding of supplement support representatives.

🎯 Requisitos

• Genuine knowledge of supplements, functional nutrition, or integrative health (you can speak to this conversationally, not just technically) • 2+ years in a sales, patient success, or health-adjacent customer-facing role • Consultative selling skills: you close by helping, not by pushing • CRM proficiency and the discipline to keep records accurate after every interaction • Self-directed: you manage your own pipeline, follow-up cadence, and program without needing a manager behind you • Bonus points: Experience in a clinical wellness, functional medicine, or nutraceutical environment • Familiarity with Zendesk or similar support tools • Background in building or refining SOPs and sales scripts

🏖️ Benefícios

• 50% employer-paid health insurance (employee-only coverage), eligible after your first full month • $1,000 annual treatment credit for bVital services, plus tiered service discounts at the Park City center • 15 PTO days annually (10 vacation, 5 sick), plus 6 paid holidays with floating options • 401(k) eligibility after 60 days • 40% staff discount on in-house supplements and wellness products • $500 annual training and education allowance • Paid conference and travel opportunities upon approval