Patient Services Coordinator – Outbound

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🕒 Julho 28

🦀 Maryland – Remoto

🦀 Maryland – Remote

💵 $18 - $20 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

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Center for Vein Restoration

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2007

🏥 Saúde

👥 B2C

Healthcare • B2C

O Center for Vein Restoration é um líder clínico nacional no diagnóstico e tratamento de doenças venosas. Desde 2007, o CVR oferece tratamentos ambulatoriais minimamente invasivos, centrados no paciente, para condições como veias-aranha, varizes, insuficiência venosa crônica e complicações relacionadas. Seus especialistas em veias, certificados pela junta médica, realizam procedimentos como escleroerapia visual e por espuma, espuma guiada por ultrassom, VenaSeal, Varithena, ablação a laser e por radiofrequência, e flebectomia ambulatória em mais de 130 clínicas, com apoio para a navegação de seguros incluindo Medicare e Medicaid.

Descrição

• Maintain an 80% conversion rate of all inquiry calls to PVN’s • Develop and accomplish a lead generation plan, meeting or exceeding monthly or annual targets • Identify targeted leads in order to start sales process and report accordingly • Target new patient business using demonstrated sales experience • Generate new patient business as well as making calls to Prospects who did not convert to a new patient according to the approved call protocol • Making calls to Patients who did not convert to Ablations according to the approved call protocol • Making calls to Patients using the Recall Plan report • Ensure that proper input of demographics and insurance information is entered into NextGen when scheduling new patients • Add value to each call by securing additional patient appointments as prescribed by the Doctor in the treatment plan • Call internet inquiries daily to schedule new patients per approved protocol • Ensure Tasks are worked and completed daily

🎯 Requisitos

• Sales experience, to include demonstrated experience successfully converting sales leads • Inside sales experience a plus • Four years of experience delivering outstanding customer service • Excellent written and verbal communication skills • Strong organizational and computer skills • Minimum of High School Diploma or equivalent • Bilingual strongly preferred

🏖️ Benefícios

• Health insurance • Work-life balance through consistent weekday-only schedules with no nights, weekends, or on-call shifts