Operations Manager

Vaga não está no LinkedIn

🕒 Agosto 8

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

👻 Score fantasma 12%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Comfrt

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🍽️ Alimentos e Bebidas

🏥 Saúde

✈️ Turismo

Food & Beverage • Healthcare • Travel

A Comfrt é uma marca de vestuário direto ao consumidor e varejista de e-commerce baseada no Shopify, focada em roupas que priorizam o conforto. A empresa vende moletons (incluindo moletons levemente pesados, comercializados para alívio da ansiedade), roupas de lazer, cobertores, artigos para viagem, itens infantis e para pets, e acessórios, além de operar um programa de embaixadores e um aplicativo móvel. Sua mensagem enfatiza roupas aconchegantes, funcionais, de estilo de vida e vendas online direta ao consumidor.

Descrição

• Own the end-to-end sample lifecycle across all product categories and seasons • Build and maintain a centralized sample management system with real-time organizational visibility • Manage inbound and outbound creator photography, marketing, creative, executive, and wear-test samples • Track samples from vendor shipment through internal distribution and return • Develop standardized procedures for sample handling, tracking, storage, and distribution • Improve sample workflows to increase efficiency and reduce delays • Maintain digital libraries of sample imagery and approvals • Manage sample requests across Product Development, Creative, Marketing, Merchandising, Social Media, Photography, Operations, and Executive Leadership • Prioritize competing requests and plan sample requirements around seasonal calendars, campaigns, launches, photoshoots, and creator partnerships • Coordinate sample readiness with product launch calendars and cross-functional deadlines • Partner with Creative and Photography on photoshoots, outfit planning, styling coordination, sample selection, sample preparation, delivery, returns, and inventory reconciliation • Serve as primary operational contact for overseas vendors • Communicate with vendors through Email, WhatsApp, Slack, WeChat, and other platforms • Follow up on sample status, shipments, missing samples, and vendor action items; escalate risks and drive resolutions • Directly manage the Sample Coordinator through direction, coaching, training, performance management, one-on-ones, and reviews • Establish priorities, allocate workload, and build accountability measures • Scale the Sample Operations function and recommend additional resources • Coordinate sample activities across departments and lead sample status meetings and weekly stakeholder updates • Train future team members on sample management standards and best practices • Build dashboards and reporting for sample status, vendor performance, and timeline adherence • Analyze bottlenecks and recommend process improvements • Maintain inventory, tracking systems, digital filing structures, shipping records, documentation, and approvals • Develop KPIs for sample turnaround time, on-time delivery, and operational performance

🎯 Requisitos

• Bachelor's degree in Fashion Merchandising, Product Development, Apparel Production, Business, Supply Chain, or a related field • 4+ years of experience in apparel product development, sample management, merchandising operations, or production • Experience working with overseas factories and vendors • Experience working in a remote or hybrid environment and ability to operate independently • Exceptional organizational and time management skills • Strong project management skills and ability to manage multiple priorities and deadlines • Self-starter requiring minimal supervision • Creative problem-solving and proactive, solution-oriented mindset • Professional maturity, excellent judgment, accountability, and ownership • Outstanding written and verbal communication skills • Comfort working in a fast-paced, high-growth environment • Ability to build processes, improve systems, and drive operational excellence • Advanced Microsoft Office Suite skills, including Excel, Word, PowerPoint, and Outlook • Adobe Illustrator • Adobe Photoshop • Miro • Canva • Asana • PLM systems preferred • Experience with sample tracking, inventory management, shipping, or project management software is a plus

🏖️ Benefícios

• Generous paid time off • Company-covered health insurance • 5% 401k match • Discounts on all Comfrt products • Supportive, creative environment • Flexibility and collaborative support of a fully remote environment • Growth opportunities