Sales Solutions Engineer – Ed Tech

🕒 Outubro 31

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $110.000 - $120.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

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Coursedog

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2018

📚 Educação

☁️ SaaS

🤝 B2B

💰 $90.000.000 Private Equity Round - Coursedog em 2023-03

Education • SaaS • B2B

A Coursedog é uma Plataforma Inteligente de Operações Acadêmicas que unifica como as instituições de ensino superior gerenciam agendamentos, currículos, catálogos, avaliações e processos acadêmicos relacionados. O sistema SaaS nativo em nuvem sincroniza com os sistemas de informações dos estudantes e outras ferramentas do campus em tempo real para simplificar o gerenciamento de currículo, agendamento acadêmico, carga de trabalho de docentes, agendamento de eventos, ciclos de avaliação e publicação de catálogos. A Coursedog é utilizada por faculdades e universidades para melhorar a eficiência operacional, apoiar o sucesso dos estudantes, viabilizar a modernização digital e proporcionar análises e automação de fluxos de trabalho em operações acadêmicas.

Descrição

• Deliver customer-specific demos and proofs of concept • Support Account Executives and Account Managers across new-logo and expansion motions • Validate use cases before demos and throughout scoping • Lead integration and security discussions with prospects and reviewers • Review requirements, flag outliers, and secure cross-functional sign-off • Score opportunities using the Implementation Risk model • Draft and QA RFP/RFI and security questionnaire responses using Claude • Maintain the RFP Response Library • Support late-stage contract and MSA negotiations • Act as product, security, and integration SME • Build ROI analyses for strategic accounts • Travel for in-person presentations and key account support • Own the CX call as the final pre-booking alignment checkpoint • Produce implementation hour estimates and ISF • Generate dynamic SOWs from Salesforce data • Define in-scope and out-of-scope boundaries and identify legitimate ISF expansion • Surface gotchas and proactively negotiate non-standard items • Track SOW redlines through cross-functional Slack channels • Share the Implementation Readiness Guide • Produce documented handoffs for every closed-won deal • Review Claude-generated SE Summaries from Gong/Glyphic calls before delivery to Customer Success • Maintain cross-functional visibility through go-live • Maintain roadmap-aligned demo environments • Build customized demos using Devin and AI tooling • Document customizations and feed relevant output into targeted outreach • Maintain rapid-response GTM support channels • Facilitate bi-weekly enablement on product updates, competitive intelligence, and demo best practices • Curate release note digests, enablement materials, and competitor research • Liaise with Product and Customer Success and provide structured market feedback • Support Marketing and SDR thought leadership through webinars, white papers, blogs, and conferences • Partner with Engineering and Security on integrations, accessibility, and compliance certifications • Contribute to continuous feedback across GTM, Customer Success, Product, and Engineering • Log SE requests, record customer interactions, and maintain transparent reporting • Document or automate repeatable solutions

🎯 Requisitos

• 3+ years in Solutions/Sales Engineering, Solutions Consulting, or Solutions Architecture • Customer-facing experience in higher education operations, Product, Customer Success, or Integration Engineering considered • Hands-on ability to configure and customize product environments • Strong SaaS background • Comfort with integrations and enterprise security conversations • Proven ability to run demos that move deals • Ability to influence executive decision makers • Exceptional communication and ability to translate technical detail into business value • Team orientation and documentation discipline • Bigger-picture and process-oriented thinking • Ability to estimate delivery costs and maintain scope discipline in SOWs • Working fluency with AI tools such as Claude or equivalent for drafting, QA, summarization, documentation, and repeatable workflows • Judgment to verify AI output and identify errors • Growth mindset and willingness to improve processes • Ability to travel for client meetings, conferences, and GTM events

🏖️ Benefícios

• Medical, dental, and vision coverage with employer premium contributions • Spring Health mental health support • XP Health vision benefits • Carrot Fertility family planning support • One Medical primary care • Health Savings Account (HSA) and Flexible Spending Account (FSA) • Safe Harbor 401(k) plan from day one • 4% employer match on total compensation • Unlimited paid time off • Remote-first work flexibility • Equity grants aligned to role and tenure • Equity grants reviewed and adjusted with promotions • Up to 6 weeks of Paid Bonding Leave at 100% of base pay for all parents • Additional 6 weeks of Paid Medical Recovery Leave at 100% of base pay for birthing parents

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