Manager, Provider Experience

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🕒 Ontem

🌽 Illinois – Remoto

🌽 Illinois – Remote

💵 $46.988 - $112.200 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 0%

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• Aberta há 1 dia.
• As vagas desta empresa costumam ser preenchidas em 21 dias.

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CVS Health Careers

SiteLinkedInTodas as Vagas

10.000+ funcionários

🏥 Saúde

🛒 Varejo

📦 Logística

Healthcare • Retail • Logistics

CVS Health Careers é a área de recrutamento e employer branding da CVS Health, apresentando oportunidades de trabalho em diversas áreas da empresa — lojas de varejo farmacêutico, serviços de farmácia, clínicas de saúde, centros de distribuição, funções corporativas e transporte. O site de carreiras destaca um trabalho orientado por propósito, focado em melhorar o acesso, a acessibilidade financeira e a qualidade dos cuidados de saúde, além de apresentar uma grande força de trabalho (mais de 300. 000 funcionários), uma cultura inclusiva, benefícios e recursos de contratação para candidatos.

Descrição

• Lead collection, analysis, and strategic interpretation of provider retention data • Identify systemic trends, critical pain points, and improvement opportunities • Develop, implement, and maintain a provider attrition forecasting model identifying potential departures up to a year in advance • Design, implement, and maintain dashboards and reports monitoring retention metrics across regions and divisions • Translate data insights into actionable recommendations for regional and divisional leadership • Facilitate meetings about provider feedback, retention challenges, and best practices • Partner with Provider Recruitment to align hiring pipelines, onboarding success, and retention goals • Collaborate with Provider Wellness on well-being and resilience initiatives addressing burnout • Partner with Education and Development to conduct needs assessments and develop educational resources and career pathing programs • Serve as enterprise subject matter expert and liaison for retention strategy, policy, and initiatives • Evaluate the efficacy and ROI of retention interventions in high-turnover regional hotspots • Communicate with providers, leaders, and interdepartmental teams • Provide consultation, strategic direction, and resources to regional and divisional teams

🎯 Requisitos

• 5-7+ years of provider experience, workforce planning, staffing forecasting and complex project management • Master degree required in data analytics, business or healthcare • Highly organized and analytical • Exceptional written and verbal communication skills • Ability to present to and communicate with senior leaders • Ability to coordinate across multiple departments and navigate a matrixed organizational structure • Goal-setting and long-range planning ability • Solution-oriented approach to problems • Proficiency with standard commercial Office Suite, especially Google WorkSpace • Experience in provider workforce planning • Experience with provider engagement and retention • Ability to work independently and self-guide work

🏖️ Benefícios

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program eligibility

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