Workforce Management Solutions Architect

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🕒 Agosto 28

🏈 Alabama, Arizona, +43 estados a mais – Remoto

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $106.605 - $284.280 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💻 Engenheiro de Soluções

👻 Score fantasma 49%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 74 dias.
• As vagas desta empresa costumam ser preenchidas em 21 dias.
• Repostada 2 vezes.

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CVS Health

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1963

🏥 Saúde

⚕️ Seguro de Saúde

🛒 Varejo

Healthcare • Healthcare Insurance • Retail

CVS Health é uma empresa líder de saúde nos Estados Unidos, dedicada a ampliar o acesso e a acessibilidade ao cuidado. A empresa adota uma abordagem abrangente que inclui serviços de saúde, seguro saúde e gestão de benefícios farmacêuticos (PBM). Por meio de suas subsidiárias, como Aetna e CVS Caremark, a CVS Health oferece uma variedade de serviços que promovem o bem-estar, a gestão de condições de saúde e a cobertura acessível de medicamentos prescritos. A CVS Health opera farmácias de bairro, oferece serviços de farmácia por correspondência e gerencia programas de medicamentos de especialidade, com o objetivo de tornar o cuidado com a saúde conveniente e acessível para todos. Movida pela missão de conectar pessoas a serviços essenciais de cuidado, a CVS Health está comprometida em fomentar comunidades mais saudáveis e apoiar o bem-estar de todas as pessoas.

Descrição

• Lead discovery workshops with business stakeholders to understand demand drivers, arrival patterns/seasonality, labor standards, staffing strategies, and scheduling pain points • Translate business findings into actionable requirements and priorities • Drive fit-gap analysis across vendor/product options and current-state tools • Design forecasting workflows and operating models for reliable demand and staffing plans • Define scheduling design patterns, rules, templates, segment windows, trial schedule sets, and optimization constraints • Establish solution guardrails for accuracy, auditability, and transparency • Partner with engineering and technology leads to convert functional designs into configuration and build plans • Configure and customize vendor applications to meet business needs • Drive end-to-end lifecycle execution for enhancements, defects, and releases • Define reporting and analytics needs across forecasting accuracy, staffing versus plan, schedule adherence/coverage, and operational outcomes • Serve as functional point leader across HR, operations, and technology teams • Support training strategy and enablement materials for planners, schedulers, managers, and business users • Promote industry best practices and engage with the WFM community on latest advancements • Ensure timely delivery of enhancements, project requests, and defects • Maintain product health and provide strategic direction to product and shared services teams • Mentor and develop team members

🎯 Requisitos

• 7+ years delivering Workforce Management solutions with deep expertise in forecasting, staffing, and scheduling • 7+ years’ experience working with WFM scheduling constructs and forecasting concepts • 6+ years’ experience configuring, customizing, and debugging WFM solutions • 5+ years' experience with large enterprise WFM platforms such as Infor WFM/Workbrain, UKG, Legion, or similar tools • 3+ years’ partnering with SaaS vendors to deliver business outcomes • 3+ years working in Agile environments with experience in change management and vendor negotiation • 3+ years demonstrating communication and stakeholder leadership skills • 2+ years’ experience demonstrating analytical problem-solving and decision-making skills • 2+ years demonstrating a growth mindset while developing self and others • Bachelor’s degree or equivalent combination of education, training, and professional experience • Experience integrating WFM platforms with HR systems such as Workday and downstream consumers of schedule and time data • Experience with AI in WFM, automation, and digital employee experience platforms • Reporting/analytics exposure and comfort collaborating with BI teams/tools • Experience working in large, matrix organizations • Familiarity with Agile delivery, Jira/user stories, project governance, and release/change management • Experience leading WFM strategy and execution during mergers, acquisitions, or divestitures

🏖️ Benefícios

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program • Equity award program

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