General Manager

🕒 Outubro 30

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $180.000 - $230.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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Dynata

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

💼 Consultoria

📣 Marketing

☁️ SaaS

💰 $31.500.000 Debt Financing - Dynata em 2024-05

Consulting • Marketing • SaaS

A Dynata é uma empresa de pesquisa de mercado e dados que oferece painéis de pesquisa de primeira mão de alta qualidade, dados de audiência e um conjunto de plataformas de pesquisa e análises para ajudar organizações a coletar, ativar e mensurar insights. A empresa oferece painéis globais B2B e B2C, ferramentas de script e execução de pesquisas, enriquecimento de dados, ativação de audiência, medição de elevação de marca e visualização de dados, e enfatiza a qualidade dos dados usando IA/ML (QualityScore™) e certificações de segurança. A Dynata atende pesquisadores, marcas, agências de mídia, editores, institutos de pesquisa e acadêmicos com serviços tanto de autoatendimento quanto gerenciados.

Descrição

• Establish Dynata+ as Dynata’s primary self-service platform • Drive enterprise-wide platform adoption across business units • Create a scalable product-led growth engine • Deliver revenue growth, profitability and customer retention goals • Define long-term ecosystem strategy including APIs, integrations and AI capabilities • Transition Dynata toward a platform-centric operating model • Define multi-year platform vision and roadmap • Lead platform governance and prioritization • Chair Dynata+ Executive Steering Committee • Identify adjacent growth opportunities and new use cases • Evaluate AI-enabled capabilities across survey programming, targeting, reporting and workflow automation • Own roadmap across sample, scripting, analytics and visualization • Translate commercial priorities into product requirements • Drive intake, prioritization and release management processes • Ensure enterprise-grade reliability, compliance and scalability • Own user experience and customer journey design • Define API and ecosystem strategy • Own revenue, cost structure, profitability and forecasting • Develop annual operating plans and budgets • Define pricing, packaging and monetization models • Develop investment cases for new capabilities • Manage ARR, NRR, gross margin, churn, CAC, conversion rates and active users • Create operating agreements and service models • Support migration from fragmented tools to common platform capabilities • Represent Dynata+ in executive planning forums • Own PLG strategy from acquisition through expansion • Lead inbound sales motion and conversion optimization • Partner with enterprise sales teams and define rules of engagement • Work with marketing on demand generation and positioning • Own activation, adoption, retention and expansion • Build scalable customer success processes • Create health scores and churn prevention mechanisms • Use customer insights to influence roadmap priorities • Partner with CTO and engineering leadership • Manage through influence with dedicated engineering resources • Ensure delivery governance and release discipline • Balance near-term commercial delivery with long-term architecture needs • Deliver agreed revenue and profitability targets • Establish a three-year strategic platform vision • Increase platform adoption across Dynata • Launch scripting, analytics and visualization capabilities • Improve conversion, retention and NRR • Build scalable governance and operating mechanisms • Position Dynata+ as Dynata’s foundational platform ecosystem

🎯 Requisitos

• Proven success leading SaaS, platform, analytics, data, insights or research technology businesses • Significant P&L ownership and GM experience • Experience scaling PLG and enterprise sales motions • Strong customer success and retention track record • Ability to influence engineering teams without direct reporting lines • Executive presence and stakeholder management capabilities • Preferred background in market research technology, survey software, analytics and visualization platforms, workflow automation platforms, or customer experience or insights technology

🏖️ Benefícios

• A discretionary incentive program may be provided as part of the compensation package • Full range of medical and other benefits, dependent on full-time employment status • Inclusive and accessible work environment • Accommodations available upon request for all aspects of the selection process

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