Senior Manager, Network Success

Vaga não está no LinkedIn

🕒 Setembro 21

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $130 - $160 / ano

⏰ Tempo Integral

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Employer Direct Healthcare, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Setembro 21

Ainda aberta no site da Employer Direct Healthcare. Verificada 8 horas atrás.

Logo of Employer Direct Healthcare

Employer Direct Healthcare

201 - 500 funcionários

💼 Consultoria

🛡️ Seguros

📦 Logística

Consulting • Insurance • Logistics

Employer Direct Healthcare é uma empresa de saúde que tem como foco oferecer serviços de atenção especializada — como cirurgia, cuidados oncológicos e terapias de infusão — a membros de organizações autoseguradas. A empresa opera a Lantern, uma plataforma de atenção especializada que faz parceria com uma rede de médicos e instalações de alto desempenho para oferecer assistência de alta qualidade a preços negociados e acessíveis. A Lantern prioriza uma experiência white‑glove, com Care Advocates e enfermeiros(as) garantindo uma recuperação sem estresse e suporte para todos os procedimentos planejados e diagnósticos de câncer. Com foco em entregar excelente cuidado perto de casa, a rede da Lantern inclui milhares de cirurgiões e instalações em todo o país, beneficiando as organizações e seus colaboradores ao reduzir custos sem abrir mão de altos padrões de qualidade assistencial.

Descrição

• Serve as executive sponsor for Lantern’s largest and most strategic provider groups, building durable and trusted relationships. • Align Lantern’s capabilities with provider goals, advocating internally to address needs, remove friction, and enhance partnership value. • Drive revenue and network performance through proactive engagement, retention strategies, and identification of expansion opportunities. • Lead renewal and retention efforts for high-value provider accounts, mitigating churn risk and strengthening long-term alignment. • Define team strategy, priorities, and operating rhythms to achieve growth, engagement, and retention targets. • Improve account planning frameworks, reporting cadences, and performance management systems. • Identify operational bottlenecks and implement process improvements that increase efficiency and service quality. • Establish data-driven visibility into team performance, provider health, and network outcomes. • Identify, pilot, and scale AI-enabled tools and automation across Network Success workflows. • Partner with Analytics and Product/Engineering to translate successful AI pilots into repeatable processes. • Partner with Member Services, Claims, Clinical, and Product teams to align workflows and ensure consistent provider experiences. • Define escalation pathways, roles, and handoffs across functions. • Lead, mentor, and develop a team of network and territory managers. • Build a high-performance culture centered on accountability, execution, and provider success. • Provide structured coaching, training, and development plans. • Build team fluency with AI and automation tools.

🎯 Requisitos

• Bachelor’s degree required. • 10+ years of relevant experience in provider network management, healthcare operations, or account leadership. • 3+ years of team management experience (5+ years preferred). • Industry experience strongly preferred, including familiarity with Centers of Excellence models, provider networks, or value-based care environments. • Proven track record of leading and scaling high-performing teams. • Experience leveraging AI, automation, or workflow tools to scale team output and streamline operations strongly preferred. • Demonstrated success managing complex stakeholder environments and cross-functional initiatives. • Strong operational and strategic planning capabilities. • Excellent problem-solving and decision-making skills in fast-paced environments. • Exceptional communication and executive presence with both internal and external stakeholders. • Experience with project management and CRM platforms (e.g., Salesforce, Jira, Monday.com, Microsoft Project).

🏖️ Benefícios

• Medical Insurance • Dental Insurance • Vision Insurance • Short & Long Term Disability • Life Insurance • 401k with company match • Paid Time Off • Paid Parental Leave

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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