Account Manager

🕒 Abril 23

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Esusu

51 - 200 funcionários

💳 Fintech

🏠 Imobiliário

🌍 Impacto Social

Fintech • Real Estate • Social Impact

Esusu é uma plataforma projetada para ajudar inquilinos a construir crédito relatando seus pagamentos de aluguel para os três principais bureaus de crédito. Ao vincular suas contas bancárias e compartilhar informações do contrato de locação, os usuários podem ver seus scores de crédito melhorarem ao longo do tempo. A empresa oferece uma variedade de ferramentas financeiras, incluindo coaching financeiro, educação sobre crédito e um marketplace que oferece produtos e serviços para construção de crédito, automóveis, impostos e aluguel. O objetivo da Esusu é criar um impacto social significativo, fornecendo uma associação inclusiva de construção de crédito para aqueles que têm sido tradicionalmente negligenciados no sistema financeiro.

Descrição

• Own renewals and expansion across a defined book of ~ 50-70 strategic accounts, consistently meeting or exceeding growth and revenue targets. • Execute account plans that align Esusu’s platform with client business objectives, portfolio performance, and resident impact goals. • Partner cross-functionally with Sales, Customer Success, Product, and Operations to support a seamless onboarding, activation, and ongoing value delivery. • Monitor account health and proactively identify risk, develop mitigation plans, and coordinate internal resources to execute them. • Build and strengthen relationships with executive stakeholders, decision-makers, and day-to-day operators • Lead regular cadence meetings and QBRs, using data to tell a story, surface opportunities, and align on next steps • Prioritize and track open items, ensuring timely follow-through on operational, technical, and commercial needs • Capture the voice of the customer and collaborate with internal teams to improve product, processes, and overall client experience • Represent Esusu at industry events and conferences as needed to deepen relationships, gather market intelligence, and support growth.

🎯 Requisitos

• Commercial real estate experience and acumen • Proven ability to drive growth and achieve revenue targets • Resourcefulness – a proactive, organized self-starter who thrives in a fast-paced environment • Excellent verbal, written, and interpersonal communication skills, with the ability to tailor messaging for executives, operators, and technical partners • Technical proficiency – ability to navigate internal and external challenges and resolve obstacles efficiently • Proven track record of building trusted, long-term relationships with senior and operational stakeholders • Experience in real estate, property management, and/or fintech • 3+ years of experience in account management, customer success, or other client-facing roles with revenue responsibility • Experience in a startup or high-growth environment • BA/BS degree or equivalent experience in related field • Familiarity with tools such as Salesforce, Jira, and other reporting/analytics tools • Understanding of consumer behavior and industry trends, especially in housing or financial services.

🏖️ Benefícios

• 💵Competitive Salary – for Series C startup – $125k OTE annually • 📈   Equity  - a significant RSU grant with vesting over four years, accelerated upon a sale or IPO. • ✅Remote first work environment - Where we trust you to get your work done. • 🌴Generous PTO – Enjoy a generous time off policy and 14 company wide paid holidays. • 🩺Premium Health Coverage – Comprehensive medical, dental, and vision insurance. • 💳Partial-Employer Funded Health Savings Account - Available for High Deductible Plans. • 🍼Paid Parental Leave – 12 weeks of 100% pay to support growing families. • 💰Retirement Plans – Secure your future with our competitive 401(k) offerings, including a 4% company match (for US only). • 🎓Tuition Reimbursement – For qualified programs to complement work experience. • 📚Professional Development Stipend – To support your continued growth and learning. • 🤝In person and virtual team get togethers - To connect with your fellow Esusu colleagues. • 📈Free Credit Building Benefit - Build your credit score for free as an Esusu employee.

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