Event Success Manager

🕒 Outubro 27

🇨🇦 Canadá – Remoto

💵 $65.000 - $80.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🏆 Sucesso do Cliente

👻 Score fantasma 8%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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EventMobi

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2009

💼 Consultoria

🍽️ Alimentos e Bebidas

✈️ Turismo

Consulting • Food & Beverage • Travel

A EventMobi é uma plataforma completa de gestão de eventos que oferece um conjunto flexível de ferramentas para organizar eventos presenciais, virtuais e híbridos. Fundada em 2009, a EventMobi fornece soluções como apps móveis para eventos, live streaming, produção de vídeo e recursos de engajamento dos participantes para criar experiências imersivas. A plataforma é escolhida por associações, agências e empresas para gerenciar diversos aspectos da organização de eventos, incluindo inscrições, design de crachás, integração com redes sociais e analytics. Com mais de 15 anos de experiência, a EventMobi continua aprimorando a experiência de eventos para organizadores e participantes.

Descrição

• Serve as a trusted partner and strategic advisor to professional event planners and marketers at large corporations and associations • Help customers implement event technology and execute successful events • Lead customer onboarding, strategy sessions, and relationship-building • Drive adoption and value generation from EventMobi products • Guide customers through technical product training with an events-first mindset • Deliver hands-on enablement for teams executing events on the platform • Manage full-service event contracts end-to-end across multiple concurrent events • Lead project management across planning, build, live execution, and post-event follow-up • Collaborate with Customer Support, Product, AV, and Sales teams • Coordinate requirements, resolve issues, and deliver seamless event experiences • Monitor customer health and success metrics, identify risks, and drive adoption, retention, and long-term success • Conduct regular customer touchpoints, strategy sessions, and quarterly reviews • Maintain accurate account, project, and communication records in HubSpot and internal tools • Support live events as needed, including occasional evenings, weekends, or travel for on-site or hybrid event support • Share customer feedback and improvement ideas with internal teams • Plan or coordinate a professional event as part of the application, including event type, attendee count, and tools used

🎯 Requisitos

• At least 5 years of hands-on experience planning or coordinating professional B2B events: conferences, trade shows, corporate meetings, or association events • Experience with internal company events alone does not meet this requirement • Demonstrated experience using event technology, including registration platforms, event apps, or virtual event platforms • Familiarity with Cvent, Eventbrite, Bizzabo, Hopin, or similar is required • Genuine interest in technology and its impact on the events industry • Strong written and verbal communication skills • Ability to translate technical concepts for non-technical event organizers • Strong organizational skills and ability to manage multiple projects simultaneously • Thorough documentation and consistent follow-through • Empathetic, problem-solving mindset • 30Mbps minimum download speed and reliable internet connection • Safe, comfortable, ergonomic, private, and quiet workspace • Ability to accommodate Eastern time working hours • 2-year college diploma or 4-year degree in hospitality or events management is nice to have • Experience with HubSpot, Salesforce, or other CRMs is nice to have • Previous experience supporting customer onboarding for technical products or SaaS platforms is nice to have

🏖️ Benefícios

• Stock Options • Dental, Health, Life, Mental Health Consultations (Green Shield Health Inc) • 3-weeks vacation • 1-week Sick Days • 3-summer days • Birthday holiday • Opportunities to meet co-workers in person throughout the year • Top of the line hardware • Best collaboration software for remote work • Remote work from home • Diverse and equal opportunity workplace • Accommodations available upon request during the selection process

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