General Manager – Studio Director

🔥 15 horas atrás

⛷️ Utah – Remoto

⛷️ Utah – Remote

💵 $180.000 - $210.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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EverCommerce

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2016

🏥 Saúde

💼 Consultoria

📦 Logística

💰 Private Equity Round em 2019-07

Healthcare • Consulting • Logistics

A EverCommerce é a principal plataforma de comércio de serviços, fornecendo soluções SaaS integradas e personalizadas verticalmente para mais de 500. 000 empresas globais baseadas em serviços. Fundada em 2016, a EverCommerce oferece soluções de software que ajudam as empresas a promover seus serviços, otimizar as operações diárias e melhorar o engajamento dos clientes. A empresa se especializa em impulsionar a economia de serviços com transformação digital em vários setores, incluindo Serviços Residenciais e de Campo, Serviços de Saúde e Fitness & Bem-Estar. A tecnologia da EverCommerce visa acelerar o crescimento, melhorar as operações e aumentar a retenção para pequenas e médias empresas, transformando a maneira como elas interagem com os clientes por meio de aplicativos digitais e móveis modernos.

Descrição

• Own the Studio Director P&L, including revenue, retention, margin and growth, and deliver the business plan against EverPro’s objectives • Define and champion the product’s strategic direction based on market dynamics, customer insight, competitive positioning and value creation • Determine target customer segments and align the product roadmap, go-to-market motion and resources • Grow payments and financial-services revenue alongside subscription revenue by driving payments attach, activation, volume and monetization • Set and drive pricing, packaging and monetization decisions • Represent the business in monthly and quarterly reviews, budgeting, forecasting and long-range planning • Lead product, engineering, customer experience, sales and marketing teams through dotted-line reporting • Set goals, hold leaders accountable, and make hiring, performance-management, development and personnel decisions • Build a high-ownership culture and make resourcing and investment decisions • Own product-roadmap prioritization with product and engineering leads • Engage directly with studios, prospects and key accounts to inform decisions • Identify and drive partnerships and ecosystem opportunities • Partner with shared corporate functions and the Payments organization • Collaborate with other EverPro GMs and leaders on shared goals and opportunities • Drive financial, operational, customer-satisfaction, product and efficiency KPIs • Use data, analytics, customer feedback and market trends to make decisions • Improve cross-functional workflows and business-performance management

🎯 Requisitos

• 8+ years of progressive leadership in SaaS or technology businesses, including general management or ownership of a business unit or product line • Demonstrated P&L accountability and a track record of growing a small-to-mid-sized software business at double-digit rates • Experience directly or in matrixed organization, leading multiple functions — some combination of product, engineering, customer experience, sales and marketing — including hiring and developing leaders • Experience with payments or financial services offerings embedded in software — ideally integrated payments in vertical SaaS — including attach, pricing and monetization, and partnering with a payments or fintech organization • Ability to operate within a larger, matrixed organization while running an independent business • Experience in vertical SaaS serving small businesses; studio, fitness, education, class-management or adjacent markets a strong plus • Bachelor’s degree required; MBA or advanced degree a plus • Strong understanding of SaaS models and metrics • Understanding of SaaS and payments economics and how to optimize the combined business • Strong financial literacy • Must be eligible to work without sponsorship • Willingness/ability to travel to the corporate headquarters in Denver, Colorado, or other office locations around North America

🏖️ Benefícios

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Continued investment in your professional development through Udemy • Robust health and wellness benefits, including an annual wellness stipend • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program • Student Loan Repayment Program

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