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Manager, Professional Services – TS/SCI or Higher Required

🕒 Outubro 20

⚔️ Virginia – Remoto

infoinfo

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Trellix, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Outubro 20

Ainda aberta no site da Trellix. Verificada 1 hora atrás.

Logo of Trellix

Trellix

1001 - 5000 funcionários

🔒 Cibersegurança

🤖 Inteligência Artificial

🏢 Corporativo

💰 $35.000.000 Venture Round em 2000-04

Cybersecurity • Artificial Intelligence • Enterprise

A Trellix é uma empresa líder em cibersegurança que oferece uma plataforma de segurança abrangente, impulsionada por IA. Ela disponibiliza uma ampla gama de produtos e serviços, incluindo segurança de endpoints, segurança de dados, segurança de rede, threat intelligence, segurança de e-mail e segurança em nuvem. Com recursos avançados de detecção e resposta a ameaças, a Trellix capacita centros de operações de segurança (SOCs) em todo o mundo a gerenciar e responder a ameaças cibernéticas com eficiência. A empresa é reconhecida por analistas-chave do setor como líder em detecção e resposta estendidas (XDR) e detecção e resposta de rede (NDR). A Trellix também oferece serviços profissionais, educação em cibersegurança e serviços de detecção e resposta gerenciada (MDR), garantindo que os clientes estejam bem protegidos e informados sobre as ameaças de cibersegurança mais recentes.

Descrição

• Direct a team of technical consultants serving the U.S. Federal customer base • Report to the Director of DOW, IC, DISA Professional Services • Oversee delivery execution, operational rigor, scope management, and revenue realization across Combatant Command, U.S. Army, Air Force, and Space Force customers • Lead, mentor, and develop 15–20 Federal Professional Services personnel • Establish targets for billable utilization, professional development, technical certifications, and operational compliance • Guide teams through technical deployments, customer escalations, and risk mitigation • Manage resource allocation, capacity planning, scope negotiations, and staffing assignments • Own delivery performance and financial health of the Federal Professional Services portfolio • Drive billable utilization, project margins, and recognized services revenue • Ensure engagements are delivered on time, within budget, and according to Statements of Work and performance specifications • Identify project risks, manage technical blockages, and implement recovery plans • Oversee change orders for out-of-scope requests and partner with Sales on expansion opportunities • Build relationships with agency stakeholders, contracting officers, CISOs, program managers, and prime system integrator partners • Ensure adherence to FAR/DFARS, agency security controls, FedRAMP mandates, and technical clearing procedures • Partner with Sales Account Executives and Solutions Engineers to scope engagements, write SOWs, and estimate project effort • Collaborate with Customer Success leadership on deployment-to-adoption transitions and expansion • Coordinate with Product Management and Engineering on customer feedback, product gaps, and integration needs • Conduct monthly customer engagements, make onsite visits, develop success plans, and execute health plays

🎯 Requisitos

• Must hold a TS/SCI or higher clearance • Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, Engineering, or a related technical/business field (or equivalent practical experience) • 5+ years of experience in Professional Services, Technical Consulting, or Systems Integration within enterprise IT or cybersecurity environments • 3+ years of direct people management experience leading technical consulting or professional services delivery teams • Deep understanding of the U.S. Federal market (FedCiv, DOW, IC) and the operational dynamics of Federal IT deployment • Deep understanding of cybersecurity architecture, platform deployments, and technical domains (Endpoint, XDR, Network/NDR, Data Security/DLP, or SIEM/SecOps) • Expertise in project management methodologies, SOW development, Firm-Fixed-Price (FFP) and Time & Materials (T&M) contract structures, and Salesforce • Strong working knowledge of Federal contracting frameworks, FAR/DFARS standards, and CPARS processes • Ability to brief and engage with senior agency leaders, CISOs, and contracting officers • Proven ability to collaborate with Sales, Product Development, and Support to remove delivery friction and scale service offerings • Must be a U.S. Citizen • Active Top Secret/SCI clearance (or immediate eligibility) required • Up to 50% travel required • Location: Virginia

🏖️ Benefícios

• Retirement Plans • Medical, Dental and Vision Coverage • Paid Time Off • Paid Parental Leave • Support for Community Involvement • Flexible work hours • Family-friendly benefits • Social programs

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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