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Global Flagship Accounts Manager

Vaga não está no LinkedIn

🕒 Outubro 28

🤠 Texas – Remoto

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⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Fortive, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Outubro 28

Ainda aberta no site da Fortive. Verificada 2 horas atrás.

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Fortive

10.000+ funcionários

Fundada em 2016

🏥 Saúde

🏭 Manufatura

📦 Logística

💰 Post-IPO Equity em 2020-03

Healthcare • Manufacturing • Logistics

A Fortive é uma empresa global de tecnologia industrial que se especializa em oferecer soluções avançadas para a área da saúde, soluções operacionais inteligentes e tecnologias de precisão. Com uma equipe de 18. 000 colaboradores, a Fortive trabalha para resolver desafios técnicos complexos, promovendo operações industriais mais seguras, inteligentes e eficientes. A empresa enfatiza sustentabilidade, integridade e melhoria contínua, buscando um futuro mais forte, mais seguro e mais inteligente. A Fortive foi reconhecida como uma das empresas mais responsáveis dos Estados Unidos, demonstrando seu compromisso com impacto social e ambiental positivo.

Descrição

• Serve as the primary point of contact for assigned customer accounts • Build trusted relationships with key stakeholders and decision-makers • Conduct regular business reviews to understand customer objectives, challenges, and growth opportunities • Develop and execute account plans supporting customer retention, expansion, and long-term success • Drive renewals and identify upsell and cross-sell opportunities across software solutions, subscriptions, and professional services • Meet or exceed revenue, retention, and growth targets through proactive pipeline management • Monitor customer health and proactively address satisfaction or retention risks • Collaborate with Customer Success and Support teams to resolve issues and ensure positive customer experiences • Educate customers on industry trends, best practices, and new product capabilities • Maintain accurate sales forecasts, pipeline activity, customer records, and account plans in CRM systems • Partner with Product, Marketing, Solution Engineering, Professional Services, Legal, and Finance teams • Gather and communicate customer feedback, market insights, and product enhancement requests

🎯 Requisitos

• 5+ years of account management or customer growth experience in a SaaS organization • Experience managing enterprise or strategic customer accounts • Experience managing customer contracts, renewals, and commercial discussions • Experience driving account expansion through upselling and cross-selling initiatives • Experience navigating complex sales cycles, procurement processes, and contract negotiations • Proven ability to meet or exceed revenue, renewal, retention, or growth targets • Experience using CRM systems such as Salesforce, HubSpot, or similar platforms • Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent professional experience (preferred) • Experience collaborating across Customer Success, Product, Professional Services, and Sales organizations • Strong analytical skills with the ability to interpret customer data, usage metrics, and business performance indicators • Familiarity with customer success methodologies and account planning frameworks • Strong consultative selling, relationship management, and negotiation skills • Excellent verbal, written, and presentation communication skills

🏖️ Benefícios

• Personal development resources, coaching, and support through Accruent’s “Grow Without Limits” program • Opportunities to explore new skills and opportunities in and out of the office • Equal opportunity employer • Reasonable accommodations for applicants with disabilities

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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