HubSpot CRM Administration Lead

Vaga não está no LinkedIn

🕒 Março 31

🍂 Massachusetts – Remoto

🍂 Massachusetts – Remote

⏰ Tempo Integral

🟠 Sênior

🏆 Sucesso do Cliente

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FullFunnel

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2014

📣 Marketing

📦 Logística

🏥 Saúde

Marketing • Logistics • Healthcare

A FullFunnel é uma empresa especializada em redefinir operações de receita por meio de engenharia de processos e soluções impulsionadas por IA. A empresa oferece uma gama de serviços, incluindo Operações de Receita como Serviço, geração de demanda, gestão de pipeline e suporte ao sucesso do cliente para vários setores, como private equity, tecnologia, serviços financeiros e saúde. Com foco em unificar esforços de vendas e marketing em organizações coesas de operações de receita, a FullFunnel ajuda empresas a otimizar seus stacks tecnológicos e aprimorar suas capacidades geradoras de receita.

Descrição

• Performing hands-on, technical platform administration on common sales software, including: Salesforce.com (esp. Sales Cloud, CPQ), HubSpot (esp. CRM, Sales Hub, & Operations Hub), MS Dynamics, SalesLoft, Outreach.io, LinkedIn Sales Navigator, Drift, Cognism, ZoomInfo. • Implementing, managing, and troubleshooting native third-party app integrations. • Updating fields, record layouts, views, and other UI elements. • Designing and building native reports and dashboards within CRM or sales enablement applications. • Designing and building automated processes using native functionality within CRM or sales enablement applications. • Designing and managing user infrastructure within CRM or sales enablement applications, including permissioning and role assignments. • Conducting data audits to identify unused or low-impact fields within the client’s data schema. • Identifying and recommending processes for data procurement using third-party database tools like Cognism and ZoomInfo. • Managing live (virtual) and written communication with clients to set expectations and priorities, provide updates on works-in-progress, and present completed products. • Monitoring time spent on client projects and working within budgeted hours to complete work. • Informing senior SalesWorks team members of project progress and proactively identifying potential challenges to completion. • Actively looking for potential signs and opportunities for additional work based on client needs (i.e. account development). • Engaging in continuous product knowledge development to stay apprised of sales technology best practices and capabilities.

🎯 Requisitos

• 1-4 years of experience in an operations function. • Certifications or 2-3 years of experience on CRM or sales enablement platforms described above. • Demonstrated experience with HubSpot and at least one sales enablement tool (SalesLoft, Outreach, etc.) preferred. • Strong organizational skills with ability to effectively prioritize and engage in time management. • Strong investigative skills pertaining to operationally defining issues and researching their potential causes and solutions. • At least an emerging interest, if not experience, with the principles of information hierarchy, data structure, and data science. • Excellent communication skills. • Able to describe complex issues in relatively basic terms. • Practices closed-loop communication. • Proactively raises questions or issues to key stakeholders. • Capable of assessing multiple possible solutions to a problem and effectively communicating the risks and benefits of different approaches.

🏖️ Benefícios

• Competitive salary • Start-up, agile environment • Eligible for bonus • Competitive medical, dental and vision • Internal training and development programs to upskill