Executive Assistant

🕒 Agosto 14

🇲🇽 México – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👨‍💼 Assistente Executivo

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Gainsight

Gainsight

1001 - 5000 funcionários

☁️ SaaS

🤝 B2B

🏢 Corporativo

💰 $52.000.000 Series E - Gainsight em 2017-05

SaaS • B2B • Enterprise

Gainsight é uma empresa de SaaS que oferece uma plataforma unificada de Sucesso do Cliente e produtos relacionados para ajudar as empresas a reter, expandir e impulsionar a adoção de produtos junto aos seus clientes. Suas ofertas incluem Gainsight CS (sucesso do cliente), Product Experience (engajamentos e análises in-app), Comunidades de Clientes, Skilljar (educação do cliente), e agentes e serviços impulsionados por IA (Staircase AI, Agent Studio, Gainsight MCP) que destacam insights e automatizam fluxos de trabalho de sucesso do cliente. A Gainsight se posiciona como uma solução focada em grandes empresas, nativa em IA para equipes de pós-venda, enfatizando retenção como serviço, dados integrados dos clientes e escalabilidade para CSMs e equipes de produto.

Descrição

• Proactively manage executive calendars, anticipate conflicts, prioritize competing demands, and track executive priorities • Support up to 3 senior leaders simultaneously and provide occasional coverage for other Executive Assistants • Coordinate meeting logistics and prepare materials, agendas, and resources • Arrange complex multi-leg global travel, including US and UK trips, and handle last-minute changes • Track and submit accurate, timely expense reports • Build trust-based relationships with executives’ extended teams and key stakeholders • Handle confidential information discreetly and maintain professionalism • Use AI tools and modern productivity software to improve efficiency • Perform light personal tasks supporting executives’ workflow • Perform other duties as assigned

🎯 Requisitos

• 6+ years as an Executive Assistant supporting C-level executives • 6+ years of high-volume global calendar management across multiple time zones • 6+ years coordinating complex international, multi-leg, multi-country travel • Demonstrated ability to support multiple executives simultaneously • 3+ years of G Suite experience, including Google Calendar, Gmail, and Drive • Proficiency with expense tools such as Concur • Stable employment history with demonstrated tenure in prior roles • Comfortable working flexible hours aligned with executive time zones and availability • Fluent in English • Strong written and verbal communication skills • SaaS or startup technology experience is preferred, not required • Experience supporting executives across US and UK time zones is preferred • AI literacy and comfort using AI tools is preferred

🏖️ Benefícios

• Career development opportunities • Mentoring opportunities • Inclusive, fair, and transparent hiring process • Equal employment opportunity • Occasional travel for team meetings, training, or company events • Employment terms and benefits managed by the EOR where applicable

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