Manager, Client Success

🕒 Julho 9

🏄 California, New York – Remoto

🏄 California – Remote 🗽 New York – Remote

💵 $102.000 - $216.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

🤝 Parceiro de Cliente

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GoodRx

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2011

💼 Consultoria

🛡️ Seguros

📦 Logística

💰 $100.000.000 Private Equity Round em 2020-09

Consulting • Insurance • Logistics

A GoodRx é uma empresa que ajuda consumidores nos Estados Unidos a economizar dinheiro em seus medicamentos prescritos. Ela oferece uma plataforma que permite que os usuários comparem preços de medicamentos e encontrem os menores custos em farmácias na sua região. A GoodRx tem como objetivo tornar os medicamentos prescritos mais acessíveis para as pessoas, oferecendo descontos e cupons.

Descrição

• Drive team in effective and timely implementation of all customer (Pharma and Agency client) engagements. • Act as a main point of escalation in all matters relating to client/agency program objectives, concerns, and needs. • Help to guide and develop the professional growth of Account Managers. • Assist in developing and delivering top account Quarterly Business Reviews (QBRs). • Help the team extract insights and recommendations to highlight opportunities for program optimization. • Drive lead generation opportunities in collaboration with team and Sales. • Monitor for consistent usage of the Client Success project management tool.

🎯 Requisitos

• 3+ years of professional experience as a team lead within customer success • 8+ years of professional experience in Pharmaceutical client and account management • Strong written/verbal communication and excellent relationship management skills • Ability to apply analytics and data to a value proposition • Proven team player with a positive attitude • Proficient with CRM software like Salesforce and project management platforms like JIRA or TaskRay

🏖️ Benefícios

• medical, dental, and vision insurance • 401(k) with a company match • ESPP • unlimited vacation • 13 paid holidays • 72 hours of sick leave • mental wellness programs • financial wellness programs • fertility benefits • generous parental leave • pet insurance • supplemental life insurance for you and your dependents • company-paid short-term and long-term disability