Advisor, Field Planning Readiness

🕒 Setembro 11

🏰 Missouri – Remoto

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💵 $53.800 - $80.700 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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H&R Block

10.000+ funcionários

Fundada em 1955

💸 Finanças

👥 B2C

🤝 B2B

Finance • B2C • B2B

A H&R Block é uma empresa norte-americana de preparação de impostos e serviços financeiros que oferece serviços presenciais e online de declaração de impostos, profissionais de contabilidade, contabilidade para pequenas empresas e folha de pagamento, além de produtos financeiros relacionados, como antecipação de reembolsos e cartões pré-pagos. Fundada em 1955, opera escritórios de impostos de varejo, franquias e plataformas digitais para atender consumidores e pequenas empresas com soluções fiscais, contábeis e financeiras.

Descrição

• Support initiatives improving field readiness, leader effectiveness, associate experiences, and operational execution • Coordinate priorities, dependencies, timelines, readiness needs, and deliverables with project managers, Field Planning partners, field leaders, and cross-functional teams • Translate business changes into field-ready communications, guidance, job aids, FAQs, leadership resources, and support materials • Monitor milestones, risks, issues, dependencies, adoption indicators, and field readiness concerns • Gather and analyze feedback to identify barriers, best practices, and improvement opportunities • Support pilots, testing, readiness reviews, and phased rollouts • Clarify expectations, answer operational questions, and help leaders navigate change • Identify solutions that improve readiness, adoption, consistency, and execution • Escalate project risks, field barriers, and operational concerns • Document lessons learned, performance insights, feedback, and recommendations

🎯 Requisitos

• Bachelor's degree in related field or equivalent through a combination of education and related work experience • 3–5 years of experience in field operations, business operations, project support, change enablement, training, coaching, or related roles • Ability to build strong working relationships across multiple levels of an organization • Strong verbal and written communication skills • Experience gathering feedback, documenting issues, and supporting operational improvements • Ability to manage multiple priorities and support multiple initiatives • Strong analytical, problem-solving, and organizational skills • Ability to influence without authority and work effectively in a matrixed environment • Proficiency with Microsoft Office applications and collaboration tools • Commitment to customer service, continuous improvement, and operational excellence

🏖️ Benefícios

• Competitive pay • Medical and prescription drug coverage for qualifying associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Continuous learning and support for well-being • Incentive compensation or short-term incentive plans may provide additional earnings

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