VP, VBC Marketing Strategy – Consumer Experience

🕒 Setembro 1

🌵 Arizona – Remoto

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⏰ Tempo Integral

🔴 Especialista

🎯 Marketing

👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Healthcare Outcomes Performance Co. (HOPCo)

Healthcare Outcomes Performance Co. (HOPCo)

1001 - 5000 funcionários

🏥 Saúde

🤝 B2B

☁️ SaaS

💰 Private equity em 2019-02

Healthcare • B2B • SaaS

A Healthcare Outcomes Performance Co. (HOPCo) é a maior organização de cuidados ortopédicos baseados em valor nos EUA, especializada na entrega, gestão e criação de valor em cuidados abrangentes do sistema musculoesquelético (MSK). Liderada por médicos e executivos ortopédicos, a HOPCo opera uma rede clínica integrada de MSK acreditada e oferece soluções de parceria prática e de sistema de saúde, programas de saúde populacional voltados para o pagador e cuidados baseados em valor, análises e relatórios de resultados, e ferramentas digitais de engajamento do paciente para alinhar partes interessadas, melhorar resultados e reduzir os custos totais de MSK.

Descrição

• Develop and lead marketing strategies for value-based care programs • Translate business, clinical, and product strategies into marketing plans, campaigns, messaging, and execution roadmaps • Own annual and market-specific marketing plans, including audiences, channels, content, budgets, timelines, and performance goals • Advise executive leadership on patient, member, and provider communication strategy, market positioning, brand development, and opportunities • Lead patient and health plan member outreach across SMS, email, telephone, direct mail, digital advertising, web, and in-app channels • Develop audience segmentation, communication journeys, outreach cadence, calls to action, and re-engagement strategies • Partner with legal, compliance, privacy, information security, payer, client, technical, clinical, product, operational, network, and analytics stakeholders • Lead product marketing for healthcare services and technology-enabled value-based care offerings, including digital patient engagement and virtual care solutions • Develop value propositions, positioning, messaging frameworks, launch plans, sales enablement materials, and patient/provider-facing content • Guide go-to-market planning for new capabilities, markets, payer relationships, and program expansions • Lead end-to-end integrated marketing campaigns from strategy and creative concept through launch, optimization, and reporting • Establish creative briefs, priorities, review processes, production standards, and delivery accountability • Draft, edit, review, or produce marketing materials as needed • Ensure content is accurate, brand-consistent, audience-appropriate, compliant, and aligned with program objectives • Build healthcare marketing compliance into campaign planning, targeting, consent management, channel selection, and outreach operations • Maintain working knowledge of HIPAA, TCPA, CAN-SPAM, CMS and health plan marketing requirements, state-specific requirements, and contractual communication standards • Define and monitor marketing and outreach performance indicators, dashboards, attribution approaches, test-and-learn frameworks, and reporting • Use data to identify performance gaps, refine audience strategies, optimize communications, and allocate campaign resources • Present performance, insights, risks, and recommended actions to executives, clients, and cross-functional stakeholders • Support payer, employer, provider, and other client engagements with tailored marketing strategies, implementation plans, and performance updates • Oversee external marketing agencies, technology vendors, and production partners • Perform other duties as assigned

🎯 Requisitos

• Bachelor’s degree in marketing, communications, business, healthcare administration, or a related field required • Master’s degree in business, marketing, healthcare administration, public health, or a related field preferred • Minimum ten (10) years of progressive marketing experience • At least five (5) years of experience leading healthcare marketing teams, consumer engagement initiatives, or product marketing functions • Strong background in healthcare product marketing • Demonstrated experience developing and executing patient or health plan member outreach campaigns in a regulated healthcare environment • Demonstrated success leading marketing teams and creative resources while remaining personally engaged in execution • Experience supporting value-based care, population health, health plans, care management, provider organizations, or consumer healthcare programs preferred • Experience managing agencies, vendors, budgets, and multi-channel campaign delivery • Deep knowledge of patient and member marketing, outreach strategy, audience segmentation, communication journeys, and healthcare consumer engagement • Knowledge of healthcare marketing compliance, privacy, consent, and communication requirements • Knowledge of healthcare product positioning, go-to-market strategy, brand development, content strategy, digital marketing, and campaign operations • Understanding of value-based care, population health, payer-provider relationships, and patient engagement • Knowledge of marketing technology, CRM platforms, automation tools, digital analytics, content management, and campaign measurement • Strong leadership, strategic planning, product marketing, campaign management, creative direction, analytical, project management, prioritization, and organizational skills • Exceptional written and verbal communication skills • Ability to manage multiple concurrent initiatives, shifting priorities, and firm deadlines • HOPCo Mission, Vision, and Values must be read and signed

🏖️ Benefícios

• Some travel, as needed, for client meetings, markets, and organizational meetings

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