Manager, Payments

🕒 Outubro 22

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 10%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 20 dias.
• As vagas desta empresa costumam ser preenchidas em 28 dias.
• Sem salário divulgado.

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The Home Depot

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1978

🏗️ Construção

📦 Logística

🛒 Varejo

💰 Debt Financing em 2007-07

Construction • Logistics • Retail

A Home Depot é um dos principais varejistas de melhoria do lar, oferecendo uma ampla variedade de materiais de construção, produtos para melhoria do lar, artigos para jardim e relacionados. A empresa opera tanto em lojas físicas quanto em uma plataforma online, fornecendo soluções abrangentes para entusiastas de DIY, empreiteiros profissionais e proprietários de imóveis. A Home Depot está comprometida com a diversidade, equidade e inclusão, proporcionando oportunidades de emprego e benefícios a uma força de trabalho diversificada. Além disso, a empresa dá grande ênfase ao atendimento ao cliente e ao engajamento dos colaboradores para manter sua posição como líder confiável no setor de melhoria de residências.

Descrição

• Lead a team of associate and senior associates and drive team activities, customer service, and continuous process and delivery improvement • Lead day-to-day activities for the payments tower, partnering with project teams and offshore business partners • Provide coaching and support development of business and technical skills • Ensure daily service delivery to multiple stakeholders and drive team engagement • Collaborate with FBS team members and organizational stakeholders to align strategies, share information, and complete transactions effectively • Develop and recommend solutions and gather business-needs input and feedback • Maintain internal controls, drive compliance, and document processes and job-specific requirements • Monitor departmental goals, daily activities, SLAs, and month-end/year-end processes • Lead team calls addressing operational topics, improvements, projects, and issue resolution • Improve service levels, solve operational issues, and foster continuous improvement and innovation • Oversee financial policy administration and serve as escalation point for risks and issues • Provide updates and recommendations to leaders on objectives, policies, program effectiveness, accomplishments, findings, and impacts • Mentor, coach, recruit, hire, and manage direct reports; conduct performance reviews and provide feedback • Manage transformational projects from planning through execution and post-action review • Share insights and drive adoption of predictive and prescriptive techniques and methods

🎯 Requisitos

• Must be eighteen years of age or older • Must be legally permitted to work in the United States • Excellent written and verbal communication skills • Ability to anticipate work needs and interact professionally with customers • Excellent organizational skills and attention to detail • Strong analytical, problem solving, and research skills • Previous people or project team management experience • Experience with application and implementation of innovative technologies such as RPA, Machine Learning, Artificial Intelligence and Blockchain is highly desired • Master's degree or equivalent degree in a field of study related to the job • Minimum 5 years of work experience • Certified Public Accountant designation preferred

🏖️ Benefícios

• Remote/Virtual work arrangement • Overnight travel typically less than 10% of the time

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