Director, Partner Success

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Hotel Engine

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2018

🏨 Hospitalidade

📦 Logística

🛍️ Comércio Eletrônico

💰 $65.000.000 Series B em 2021-12

Hospitality • Logistics • eCommerce

A Hotel Engine é uma plataforma poderosa que simplifica as viagens de negócios ao permitir que as empresas reservem, gerenciem e economizem com facilidade em suas necessidades de viagem. A plataforma oferece acesso a mais de 750. 000 hotéis no mundo todo, possibilitando reservas sem complicações para diferentes tamanhos de grupo, de pequenas equipes a grandes eventos corporativos. Com recursos como relatórios centralizados, opções de pagamento flexíveis e suporte dedicado, a Hotel Engine tem como objetivo agilizar a experiência de viagem tanto para organizações quanto para viajantes individuais, garantindo economias significativas de tempo e dinheiro.

Descrição

• Own the full Partner Success function across channel, Omni, and enterprise segments • Manage, coach, and develop a team of PSMs and one Director-level direct report • Set the operating cadence: pipeline reviews, health score monitoring, QBR rhythms, and exec escalation paths • Define role scope, comp structures, and hiring plans as the org scales • Own GBV targets across the channel and Omni portfolio • Build the frameworks that keep partners activated, growing, and retained • Identify expansion opportunities within existing accounts and work with BD to convert them • Establish consistent success metrics across segments and hold the team accountable to them • Oversee onboarding, integration health, and GBV ramp for API partners • Work with Product and Engineering to surface partner feedback and prioritize the Omni roadmap • Ensure the team has the runbooks, tooling, and commercial structures to scale the partner base efficiently • Own performance across referral, reseller, and sponsorship relationships • Build co-marketing and co-selling motions that activate partner distribution • Manage commercial terms, incentive structures, and volume commitments across the portfolio • Represent partner requirements in roadmap and prioritization conversations • Partner closely with BD, Marketing, Product, and Solutions Engineering to move from signed to revenue • Bring the outside in: surface market signals, partner feedback, and competitive dynamics to internal stakeholders

🎯 Requisitos

• 10+ years in partner success, strategic account management, or partnerships — with at least 3 years managing managers or leading a multi-segment org • A track record of owning a partner portfolio end-to-end: onboarding, performance management, expansion, and retention • Experience across both channel/referral partnerships and integration or API-led relationships • Commercial fluency: GBV targets, rate economics, and contract-level conversations are comfortable territory • Strong cross-functional instincts — you know how to work Product, Engineering, and Sales to deliver for partners • Experience in travel, B2B SaaS, fintech, or platform/API partnerships is a strong plus.

🏖️ Benefícios

• Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity. • Benefits: Check out our full list atengine.com/culture. • Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed.