Account Manager

🕒 2 dias atrás

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Health Plans, Inc.

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 1981

🏥 Saúde

💼 Consultoria

📦 Logística

Healthcare • Consulting • Logistics

A Health Plans, Inc. (HPI) é uma das principais administradoras terceirizadas (TPA) nacionais especializadas em soluções de auto-financiamento para empregadores e corretores de benefícios. A HPI oferece designs inovadores de planos de saúde, incluindo planos de saúde orientados pelo consumidor (CDHP) e precificação baseada em referência, adaptados para atender às necessidades únicas de mercados individuais. Com um compromisso de fornecer análises avançadas e soluções personalizadas, a HPI visa colocar os empregadores no controle dos seus custos de saúde, enquanto melhora a experiência do membro.

Descrição

• Coordinate and manage plan implementation for new clients • Manage overall servicing of account issues for existing clients and brokers • Produce educational materials and conduct benefit meetings • Design and communicate plan design • Serve as primary contact for group representatives and brokers • Collaborate with internal staff on service issues and plan-building design • Resolve claim payment and service issues • Provide general account service and support to the Sales Manager/Director • Coordinate implementation of new groups • Communicate plan design changes, renewal changes, and other relevant information • Develop employee and employer materials • Prepare reports requested by employers and brokers • Assist clients and brokers with report analysis • Notify and assist clients and brokers with compliance and reporting requirements for benefit plans and federal mandates • Conduct significant travel for client service meetings

🎯 Requisitos

• Bachelor’s Degree or equivalent experience • Three to five years’ experience in client services, preferably in the healthcare industry • Effective communication across all levels • Proven ability to prioritize, multitask, and meet deadlines • Detail-oriented, analytical, and proactive with follow-through • Ability to work independently and collaboratively • Understanding of system interactions • Ability to maintain confidentiality • Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint • Significant travel required for client service meetings

🏖️ Benefícios

• Medical, Dental and Vision and Prescription Drug Coverage • Fitness Reimbursement Benefit • Employee Assistance Program • Flexible Spending Account & Health Savings Account • 401(k) • Quarterly Bonuses • Generous Paid-Time Off • Volunteering Opportunities • Educational Assistance • Professional Development Opportunities • Smart casual dress code • Ergonomic desks • Onsite café, office-park trails, and campus gyms when at the Westborough headquarters