Director, Logistics – Order Management

🕒 Ontem

🏄 California – Remoto

🏄 California – Remote

💵 $150.000 - $165.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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ILIA Beauty

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🍽️ Alimentos e Bebidas

🏭 Manufatura

💄 Beleza

💰 Series B em 2020-01

Food & Beverage • Manufacturing • Beauty

ILIA Beauty é uma marca de cosméticos focada em produtos de beleza limpos e centrados na pele, que realçam a aparência natural da pele. Eles oferecem uma variedade de itens de maquiagem e cuidados com a pele projetados para melhorar a saúde da pele enquanto proporcionam benefícios estéticos. A ILIA Beauty enfatiza práticas sustentáveis e o uso de ingredientes seguros e eficazes em suas formulações, atendendo às necessidades contemporâneas de beleza.

Descrição

• Lead end-to-end order fulfillment, global logistics operations, and third-party distribution partnerships • Oversee the full order-to-cash lifecycle across wholesale and eCommerce channels • Lead warehouse and distribution operations through 3PL partners • Manage global 3PL relationships, performance reviews, KPI tracking, and contract compliance • Ensure system integration across ERP, WMS, EDI, and customer platforms • Monitor EDI compliance, resolve violations, and manage chargeback mitigation • Oversee customer onboarding and logistics setup • Direct global transportation strategy across parcel, LTL, ocean, and air freight • Manage carrier performance, capacity planning, and cost optimization • Lead RFPs, contract negotiations, and vendor selection • Monitor shipping performance, delivery timelines, and cost metrics • Establish and track operational KPIs • Support forecasting and budgeting with operational insights and historical performance data • Analyze trends and identify opportunities to improve service levels and reduce costs • Lead continuous improvement initiatives • Develop and implement SOPs across logistics, fulfillment, and partner operations • Collaborate cross-functionally to streamline processes and eliminate inefficiencies • Drive automation and system enhancements to reduce manual intervention and improve accuracy • Report to the Chief Operations Officer

🎯 Requisitos

• 10+ years of experience in logistics, fulfillment, or supply chain operations, preferably in consumer products or high-growth environments • Proven leadership in managing 3PLs, transportation networks, and order management systems • Strong knowledge of ERP, WMS, EDI, and eCommerce platforms; NetSuite or similar systems preferred • Advanced analytical and reporting skills, including proficiency in Excel and data visualization tools • Experience with contract negotiation, RFP processes, and vendor management • Demonstrated ability to lead cross-functional teams and influence stakeholders at all levels • Strong problem-solving, organizational, and project management skill • Role is open to candidates based in the United States • Must be authorized to work in the U.S. or indicate whether employer sponsorship is required

🏖️ Benefícios

• Bonus Opportunity • 100% employer-paid medical, dental & vision coverage • No cap on personal time off and paid company holidays • Flexible scheduling during Spring & Summer season • Up to 18 weeks paid parental leave • 401(k) with a company match • Monthly stipends to support remote work & self-care • Flexible work model: working from home or from one of our offices • Quarterly stipend for ILIA products

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