Restaurant Experience Manager – Restaurant Systems, Digital Execution

🕒 Maio 7

🏄 California – Remoto

🏄 California – Remote

💵 $77.496 - $152.121 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🦅 Patrocina Visto H1B

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Inspire

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 2018

👥 B2C

📱 Mídia

🛒 Varejo

B2C • Media • Retail

A Inspire é uma empresa que opera sob a marca Inspire Brands, Inc. , que possui e administra várias marcas populares de restaurantes, incluindo Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's e SONIC. A Inspire foca em contar histórias e trazer atualizações sobre suas marcas franqueadas, engajando a comunidade com iniciativas como apoio à educação e promoção de impactos positivos. A empresa ajuda na criação e compartilhamento de experiências através de sua ampla gama de ofertas de restaurantes, promoções e eventos focados na comunidade.

Descrição

• Execute operational implementation of POS, restaurant technology systems, and peripherals, ensuring solutions function effectively together in shop • Support operational integration of digital channels and partners, including delivery and mobile ordering, into in‑restaurant workflows • Identify execution risks, operational gaps, and dependencies across systems and escalate appropriately • Create, document, and maintain Jira tickets to track requirements, priorities, and progress across projects • Plan and lead in‑restaurant field testing for new systems, processes, enhancements, and digital integrations • Coordinate test readiness, site selection, test onboarding, and execution activities with cross‑functional partners • Collect, document, and synthesize field feedback and operational learnings • Partner with Restaurant Technology, Field Operations, IT, and other stakeholders to support rollout planning and execution • Ensure operational learnings are incorporated into rollout plans and execution guidance • Support post‑launch stabilization efforts by monitoring issues, identifying trends, and coordinating resolution with appropriate partners • Build strong relationships with franchisees, field teams, and internal partners to understand operational impacts and execution needs

🎯 Requisitos

• Bachelor’s Degree preferred or equivalent restaurant operations experience • 4–8 years of experience in restaurant operations, operations support, or system implementation roles • Experience working in a franchise‑based environment preferred • Hands‑on experience supporting POS, restaurant technology, digital ordering, delivery, or related system rollouts • Ability and willingness to travel to support in‑restaurant testing and deployments