Payments Operations Lead

🕒 Junho 12

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

⚙️ Operações

🗣️🇪🇸 Espanhol obrigatório

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KASHIO

51 - 200 funcionários

Fundada em 2017

💳 Fintech

☁️ SaaS

🤝 B2B

💰 $500.000 Seed Round - KashIO em 2021-04

Fintech • SaaS • B2B

A KASHIO é uma plataforma de pagamentos e PaaS na América Latina que permite às empresas gerenciar recebimentos e pagamentos digitais, automatizar cobranças recorrentes e cobrança inteligente, além de realizar desembolsos instantâneos (incluindo via Yape). Ela se integra a ERPs, diversos PSPs e bancos, suporta pagamentos em tempo real, conciliação automatizada e pagamentos em massa, e fornece ferramentas para desenvolvedores e suporte para clientes corporativos e de pequenas e médias empresas em setores como ecommerce, educação e imobiliário. Com sede no Peru e um escritório em Miami, a KASHIO se posiciona como um SaaS B2B para pagamentos digitais e automação de fluxo de caixa.

Descrição

• Lead the daily operations of Payments Operations, ensuring continuity, stability, and correct execution of critical processes. • Coordinate the operational capabilities of the unit, including Treasury Operations, Payins & Settlement Operations, Operational Efficiency, and Operational Execution. • Ensure operational coverage by assigning owners, backups, and continuity mechanisms. • Oversee compliance with procedures, internal controls, and service agreements. • Manage the team’s operational performance through KPIs, result tracking, and improvement plans. • Lead, coach, and develop the team under your responsibility. • Organize operational routines, weekly performance reviews, and operational governance mechanisms. • Promote a culture of accountability, efficiency, collaboration, and results orientation. • Lead the management and escalation of critical operational incidents.

🎯 Requisitos

• Bachelor’s degree or equivalent in Business Administration, Industrial Engineering, Economics, Accounting, Systems Engineering, or related fields. • Minimum 5 years of experience in financial operations, banking, fintech, or transactional industries. • Minimum 3 years leading operational teams. • Experience managing KPIs, operational capacity, coverage, and service continuity. • Experience managing operational incidents and end-to-end transactional processes. • Advanced knowledge of payments operations and financial transactions. • Advanced knowledge of operational process management and metrics. • Experience coordinating with teams such as Product, Technology, Finance, Compliance, Commercial, and Operations.

🏖️ Benefícios

• A key role to strengthen the payments operation of a B2B SaaS fintech undergoing regional expansion. • Exposure to critical payments processes, treasury, payins, settlement, operational continuity, and continuous improvement. • Cross-functional collaboration with Product, Technology, Finance, Compliance, Commercial, and Operations teams. • A dynamic, collaborative environment focused on efficiency, automation, and operational excellence. • Opportunity to lead an operations team and contribute directly to Kashio’s regional scalability.

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