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Manager, Trade & Distribution

🕒 Outubro 13

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Liquidia Corporation

51 - 200 funcionários

Fundada em 2004

🧬 Biotecnologia

💊 Farmacêutico

💰 $75.000.000 Post IPO equity em 2024-02

Biotechnology • Pharmaceuticals

A Liquidia é uma empresa biofarmacêutica focada no desenvolvimento de terapias inaladas para doenças cardiopulmonares raras, particularmente hipertensão arterial pulmonar (HAP) e hipertensão pulmonar associada à doença pulmonar intersticial (HP-DPI). A empresa utiliza sua tecnologia proprietária PRINT® de engenharia de partículas para criar formulações e métodos de administração exclusivos, com o objetivo de melhorar a eficácia, tolerabilidade e conveniência dos medicamentos inalados; seu pipeline inclui treprostinil inalado (produto comercial) e candidatos em estágio clínico como o L606. A Liquidia enfatiza o suporte ao paciente, o desenvolvimento clínico e o avanço de terapias para melhorar os resultados respiratórios.

Descrição

• Serve as the primary point of contact and relationship owner for the company's third-party logistics warehouse and distribution providers • Monitor and manage 3PL performance against KPIs and SLAs, including order fill rate, on-time shipment, inventory accuracy, pick, pack, and ship cycle times, and damage and error rates • Lead regular business reviews with the 3PL to address performance gaps, capacity planning, and continuous improvement • Manage returns processing, product recalls, damages, and expiry and destruction activities with the 3PL, Quality, Accounting, and Supply Chain teams • Ensure 3PL compliance with DSCSA, state licensing and pedigree requirements, current Good Distribution Practices, and other applicable regulations • Support new product launches by ensuring 3PL systems and processes are launch-ready, including item setup, EDI trading partner setup, and inventory receipt • Maintain the state licensing calendar and support renewals, accreditations, and other authorizations • Oversee cold chain and product security requirements, including shipping lane qualification and temperature excursion investigation • Maintain 3PL business continuity and disaster recovery plans and confirm they are current and periodically tested • Own the end-to-end order management process, including order intake and EDI processing, validation, credit hold review, allocation, exception handling, and shipment confirmation • Oversee order exception management, including short shipments, pricing discrepancies, allocation and credit holds, backorders, and rejected orders • Monitor order-to-ship cycle times, fill rates, and order accuracy; identify root causes and lead corrective actions • Coordinate with the 3PL on order release, pick, pack, ship execution, and shipment confirmation • Partner with Finance and Credit teams on credit hold policies, invoicing accuracy, chargebacks, and deduction validation • Track and report order management metrics, including order accuracy, OTIF, cycle time, exception and error rates, and backorder aging • Identify and implement process improvements to streamline workflows and reduce manual touchpoints • Support internal and external audits related to order processing and distribution compliance • Oversee accuracy and timeliness of 852 and 867 data feeds supporting demand reporting, chargebacks, government pricing submissions, and gross-to-net accruals • Manage no-charge orders, including free goods, patient assistance program shipments, and consignment inventory • Develop and maintain SOPs and work instructions for order management and distribution activities • Collaborate with Market Access, Patient Support, Finance, Accounting, Quality, Supply Chain, Commercial Analytics, IT, and Legal teams • Follow company compliance policies, procedures, and training requirements

🎯 Requisitos

• Bachelor's degree in Business, Supply Chain, Finance, or a related field required • 5+ years of experience in order management, 3PL or warehouse management, distribution, or supply chain operations • Preferably experience in pharmaceutical, healthcare, or consumer packaged goods environments • Hands-on experience managing 3PL relationships, including SLA and KPI management and business reviews • Strong working knowledge of order management processes, including order entry, validation, exception handling, allocation, and shipment coordination • Working knowledge of DSCSA and other regulatory requirements governing pharmaceutical distribution • Strong analytical, problem-solving, and project management skills • Excellent cross-functional communication and vendor management abilities • Ability to travel up to 20% of the time, including periodic on-site visits to 3PL facilities • Experience supporting a specialty pharmaceutical product distributed through a limited specialty pharmacy or specialty distributor network preferred • Experience supporting a commercial product launch, including 3PL implementation and EDI trading partner onboarding preferred • Familiarity with ERP and order management platforms and with 3PL customer portals preferred • Working knowledge of chargeback, government pricing, and gross-to-net processes preferred • Understanding of state wholesale distributor licensing and accreditation requirements preferred • Experience with cold chain distribution and temperature excursion management preferred • Familiarity with rare disease or pulmonary hypertension therapeutic areas preferred • Experience in a smaller or growth-stage biopharmaceutical environment preferred • Analytical and data-driven approach to decision-making, with ability to build and interpret operational reporting • Demonstrated ability to manage vendor and 3PL performance and hold partners accountable to contractual commitments • Process rigor and attention to detail and accuracy • Regulatory and compliance acumen • Ability to collaborate cross-functionally with internal and external stakeholders • Strong written and verbal communication skills, including ability to present performance results to leadership • Strong organizational skills with ability to manage multiple priorities simultaneously • Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint)

🏖️ Benefícios

• Competitive compensation package • Medical insurance • Dental insurance • Vision insurance • Short-term disability (STD) • Long-term disability (LTD) • 401(k) Savings Retirement Plan • Employee Stock Purchase Plan (ESPP) • Reasonable accommodation for qualified individuals with disabilities

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