Inside Sales, Customer Service Specialist

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🕒 Ontem

🌐 Colômbia, Honduras, +3 outros países – Remoto

🇨🇴 Colômbia – Remoto 🇭🇳 Honduras – Remoto 🇵🇪 Peru – Remoto 🇲🇽 México – Remoto 🇦🇷 Argentina – Remoto

💵 $1.200 - $1.500 / mês

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💝 Suporte ao Cliente

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MaidThis Franchise

SiteLinkedInTodas as Vagas

1 - 10 funcionários

👥 B2C

B2C

A MaidThis ajuda proprietários residenciais e de aluguéis de curto prazo com suas necessidades de limpeza. Atualmente atendendo Los Angeles, a Bay Area e Denver. Oportunidades de franquia agora disponíveis para empreendedores selecionados.

Descrição

• Handle inbound calls and inquiries with warmth, speed, and precision • Run outbound follow-ups and reactivation campaigns using calls and texts • Quote accurately, confirm details, and lock next steps • Maintain clean pipelines and notes in CRM and Slack • Hit daily performance targets and improve close rate over time • After ramp-up, optionally support recruiting tasks including candidate calls, follow-ups, and confirmations • Speak with prospective customers, recommend the right service, ask for the booking, and follow up consistently • Help turn strong first experiences into recurring customer relationships

🎯 Requisitos

• Strong, stable WiFi • Quiet workspace for calls • Excellent spoken and written English • Strong phone presence • Comfortable with Slack, Google Sheets, and CRMs • High accountability and ability to follow structured processes • Strong typing and quick switching between tools • Reliable availability during work hours • No childcare or personal obligations during work hours • Ability to work part of the weekend after the training period • Availability for 8:00am–5:00pm Pacific Time, Saturday to Wednesday or Sunday to Thursday

🏖️ Benefícios

• Bonus program • Commission: performance-based • Strong performers can grow quickly into higher responsibility and earnings • Long-term opportunity with investment in consistent performers who deliver • Optional growth path into recruiting support • Higher responsibility and earnings opportunities for strong performers