Diagnostic Success Partner

Vaga não está no LinkedIn

🕒 Outubro 30

🤠 Texas – Remoto

🤠 Texas – Remote

💵 $74.000 - $84.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🏆 Sucesso do Cliente

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Mars

SiteLinkedInTodas as Vagas

10.000+ funcionários

🍽️ Alimentos e Bebidas

🏭 Manufatura

👥 B2C

💰 Debt financing em 2025-04

Food & Beverage • Manufacturing • B2C

A Mars é uma fabricante global, de propriedade familiar, de confeitos, snacks, alimentos e produtos para cuidados com animais de estimação. Por mais de um século, desenvolveu e comercializou marcas de consumo bem conhecidas (chocolates, gomas de mascar, pastilhas, confeitos frutados), opera um grande negócio de nutrição, saúde e serviços veterinários para pets, e fornece produtos alimentares e de nutrição utilizados nas refeições diárias. A empresa enfatiza a sustentabilidade (seu plano Sustainable in a Generation), investimento comunitário e científico (Mars Impact Fund) e está investindo massivamente na capacidade de fabricação e cadeia de suprimentos em diversos mercados. A Mars atende consumidores e animais de estimação em mais de 100 países e conta com dezenas de milhares de associados globalmente.

Descrição

• Grow customer utilization of Antech’s full diagnostic portfolio, including AIS, Sound, IHD/consumables, and innovative reference lab products • Support current customers and align activities with an assigned region • Identify hospitals ready to grow with Antech and determine tactics to realize client growth • Partner with Diagnostic Sales Managers, Diagnostic Sales Associates, and other sales team members on growth initiatives and customer concerns • Determine clients to focus on and work with the field sales team to achieve growth goals • Contact identified customers regularly to provide customer service and support retention • Monitor monthly customer retention lists and territory growth goals to identify growth opportunities and attrition risks • Coordinate with Marketing and Sales to target customer growth and retention • Contact hospitals in person or virtually to discuss opportunities and provide support • Inform customers about Antech innovations, products, programs, and growth marketing tools • Use software systems to service accounts and maintain company records • Serve as a subject matter expert on Antech’s product and service portfolio • Attend business meetings concerning hospital performance and growth opportunities • Build relationships with referral sources and connect DSMs with new business opportunities • Research before site visits to anticipate issues and enhance customer experience • Coordinate daily support and customer activities at meetings • Collect, process, model, and analyze data to identify opportunities • Route issues to the appropriate associates for resolution • Participate in enterprise initiatives and special projects as assigned • Navigate ambiguous situations consistently with Mars’ Five Principles and integrity

🎯 Requisitos

• Bachelor's degree (Animal Health, Biological Sciences, Lab Sciences or Business-related field) or on-the-job experience in sales in a related field • Minimum of 1-2 years of experience as veterinary technician, laboratory technician or medical assistant • 2+ years previous sales or customer service experience in a professional service industry is required • Knowledge of Diagnostic services is strongly preferred • Ability to maintain professionalism with internal and external customers • Ability to interact and work positively with a variety of people and departments • Effective communication with all levels of personnel by phone • Excellent interpersonal, communication, negotiation, and collaboration skills • Strong analytical skills with extreme attention to detail • Ability to take own initiative and work independently • Flexible and adaptable attitude • Ability to learn new and existing software quickly • Ability to analyze and interpret large amounts of data and synthesize them into an actionable plan using assigned CRM • Must be based in Texas • Ability to use Salesforce.com, RingCentral, Microsoft Teams, Microsoft Office, spreadsheets, databases, email, video conferencing and Internet

🏖️ Benefícios

• Paid Time Off & Holidays • Medical, Dental, Vision (Multiple Plans Available) • Basic Life (Company Paid) & Supplemental Life • Short and Long Term Disability (Company Paid) • Flexible Spending Accounts/Health Savings Accounts • Paid Parental Leave • 401(k) with company match • Tuition/Continuing Education Reimbursement • Life Assistance Program • Pet Care Discounts • Occasional travel may be required, up to 20% of the time

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