Director, Field Scientific Support

Vaga não está no LinkedIn

🕒 Maio 9

🏄 California – Remoto

🏄 California – Remote

💵 $151.400 - $236.600 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

MESO SCALE DIAGNOSTICS, LLC.

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 1995

🏥 Saúde

🏭 Manufatura

💼 Consultoria

Healthcare • Manufacturing • Consulting

MESO SCALE DIAGNOSTICS, LLC. é uma desenvolvedora e fabricante de kits de imunoensaios multiplex baseados em eletroquimioluminescência, instrumentos de detecção, software e serviços relacionados para pesquisa biomédica e de ciências da vida. A empresa oferece plataformas de ensaios altamente sensíveis (por exemplo, V-PLEX, S-PLEX, U-PLEX), instrumentos (MESO SECTOR, série QuickPlex), reagentes, desenvolvimento de ensaios personalizados, serviços de biomarcadores/CRO e suporte técnico em diversas aplicações, como imunologia, oncologia, neurodegeneração, toxicologia e lesão de órgãos. Os produtos da MSD são comercializados apenas para uso em pesquisa e atendem clientes acadêmicos, farmacêuticos e biotecnológicos.

Descrição

• Lead, coach, and develop a team of regional FAS managers and Field Application Scientists across North America and selected distribution networks • Serve as hiring manager for FAS roles, driving recruitment, onboarding, and retention of top talent • Establish clear performance expectations, KPIs, and career development plans for team members • Foster a culture of accountability, collaboration, and continuous improvement • Define and implement FAS strategy aligned with commercial goals, ensuring measurable impact on revenue growth and customer satisfaction • Set clear, achievable objectives that balance technical excellence with business outcomes • Partner closely with Sales, Marketing, Product Management, Field Service, Technical Support, and Customer Support teams to ensure alignment • Ensure that the FAS team effectively captures and relays voice-of-customer to internal stakeholders • Act as the senior escalation point for complex scientific and technical challenges • Maintain deep expertise in MSD products, software, and applications to guide the team and support customer engagements • Participate in key customer meetings and troubleshooting sessions as needed • Define and track KPIs related to FAS effectiveness • Use data-driven insights to optimize team performance and resource allocation

🎯 Requisitos

• PhD in biochemistry, biotechnology, molecular biology, or other related discipline • Master's degree may be substituted with additional relevant experience • Minimum of 3 years of leadership experience managing teams • Minimum 8 years of experience in a field application, technical support position, or related focused role • Minimum of 3 years of hands-on experience working in a biochemistry, molecular biology lab, clinical lab, or discovery lab in a research or clinical setting • Experience training and developing teams with a customer-centric focus.

🏖️ Benefícios

• medical, dental, and vision coverage • prescription benefits • 401(k) plan with company matching • flexible spending accounts • company-paid short- and long-term disability insurance • group life and accidental death and dismemberment insurance • paid vacation • paid sick leave • paid holidays • paid parental leave • employee assistance program • fitness club membership contribution • pet insurance • identity theft protection • home and auto insurance discounts • optional supplemental life insurance