Disability Account Manager

🔥 9 horas atrás

🎸 Tennessee – Remoto

info

💵 $20 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🦅 Patrocina Visto H1B

info

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of MRO

MRO

1001 - 5000 funcionários

☁️ SaaS

🤝 B2B

📋 Conformidade

💰 Series unknown em 2019-11

SaaS • B2B • Compliance

A MRO é uma empresa de software de saúde empresarial que fornece uma Plataforma de Intercâmbio de Dados Clínicos (CDXP) e soluções modulares para curar, normalizar e trocar dados clínicos com segurança entre provedores, pagadores, registros e solicitantes de dados clínicos. A MRO ajuda hospitais, sistemas de saúde, práticas ambulatoriais e pagadores a otimizar a liberação de informações, fluxos de trabalho de conformidade, relatórios de qualidade/MIPS, rastreamento de ACO e inteligência clínica conectando-se a centenas de prontuários eletrônicos de saúde (EHRs) distintos, reduzindo a carga administrativa e acelerando a entrega de cuidados focados no paciente. A empresa enfatiza a segurança e a conformidade regulatória e foi reconhecida com prêmios Best in KLAS por Liberação de Informação.

Descrição

• Act as a main contact for communicating and collaborating with assigned accounts • Reviewing and verifying FMLA and Disability forms for validity and compliance with HIPAA/HITECH/etc. • Verifying patient information within assigned accounts’ EMR systems by using key patient identifiers to ensure that all records to be reproduced are for the correct patient and scope requested. • Confirming request information and requesting additional documentation from patients/requesters to process pending forms. • Pulling and completing forms while ensuring accuracy and compliance with MRO Clinics policies/procedures as well as state/federal regulations. • Following and performing workflows specific to assigned accounts • Providing and logging detailed and accurate information on each form processed in accordance with MRO Clinics policies/procedures • Updating and maintaining an accurate Accounting of Disclosures for all activities and processes associated with the completion of forms. • Providing world-class customer service to patients and clients while ensuring patient privacy. • Handling high call volumes while maintaining a high level of service and professionalism. • Maintaining all established production/quality goals, while managing assigned accounts within MRO Clinics established turn-around time. • Reports to the Director of Disability as necessary.

🎯 Requisitos

• Thorough and detail-oriented • Professional demeanor • Customer oriented disposition • Demonstrate a positive attitude, and be able to interact well with employees • Demonstrate excellent communication skills • Proven consistent dependability and attendance • Confidentiality and discretion is required • Ability to conduct and interpret HIPAA/Privacy Guidelines • Solid organizational skills, including multitasking and time-management • The flexibility to adapt to frequent changes in the industry and office • High School Diploma or equivalent required.

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