Field Team Manager

🕒 Setembro 30

🤠 Texas – Remoto

🤠 Texas – Remote

💵 $45 - $55 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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👻 Score fantasma 1%

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• Aberta há 43 dias.
• As vagas desta empresa costumam ser preenchidas em 41 dias.

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Munters

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1955

🏭 Manufatura

⚡ Energia

🌾 Agricultura

Manufacturing • Energy • Agriculture

A Munters é líder global em soluções de tratamento de ar e climatização energeticamente eficientes para várias indústrias, incluindo data centers, agricultura e produção de baterias. A empresa se especializa em fornecer soluções de desumidificação, resfriamento de ar e resfriamento líquido adaptáveis que otimizam o controle climático e melhoram a eficiência energética. A Munters está comprometida com a sustentabilidade e inovação, focando na redução de emissões e melhoria das eficiências operacionais para seus clientes em todo o mundo.

Descrição

• Lead and mentor a team of HVAC field service technicians installing, servicing, and maintaining HVAC systems serving data center environments • Develop and enact service protocols and best practices for data center HVAC operations, ensuring compliance with industry standards and governmental regulations • Collaborate with data center project managers and stakeholders on preventive maintenance, rapid responses to system failures, and customized solutions • Maintain adherence to safety guidelines and foster a culture prioritizing safety, efficiency, and customer satisfaction • Monitor and optimize inventory procedures so service vehicles are stocked with necessary parts and equipment • Liaise with sales and marketing teams on data center HVAC service strategies • Convey customer experience through the C2 customer complaint system • Support Services sales promotions, tools, and goals • Provide Service Sales feedback on scope definition and cost to perform, and share leads • Provide Service Engineering feedback on technical support quality and availability • Share leads with Sales PM and Service Sales teams to build Service Sales • Participate in recruiting activities as needed • Advise supervisors or appropriate personnel regarding schedule conflicts, service issues, equipment problems, employee issues, and other job-related issues • Conduct new hire orientation, field training, and ongoing education • Perform quality assurance checks in the field • Complete back-office service administration, including timesheet entry, expense report review/preparation/submission/approval, and service report creation/review

🎯 Requisitos

• 5-7 years of substantial experience in the HVAC industry, with a significant focus on data center environments • Minimum of 3 years in a leadership role overseeing a team of technicians • Deep knowledge of the specific demands and challenges associated with data center HVAC systems • Solid understanding of data center infrastructure and operational protocols • Experience with state-of-the-art monitoring and management systems used in data centers • Excellent problem-solving abilities paired with meticulous attention to detail • Ability to travel (at short notice) to multiple site locations to meet the needs of the business as necessary • Strong computer skills including a proficiency in Microsoft Office Suite • Excellent communication and customer service skills • Ability to effectively partner with cross functional teams to meet performance objectives and to support mission and vision of the Data Center Business • Clean driving record and willingness to travel frequently to various job sites • Medium Work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects • Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting • Close visual acuity to perform activities such as preparing and analyzing data, viewing computer terminal, and expansive reading • All offers are contingent on a pre-employment drug test and background check, as applicable for the position

🏖️ Benefícios

• Medical, dental and vision • 401K • PTO • Referral bonuses

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