Manager, Epic Ambulatory Application

🕒 Outubro 27

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $113.335 - $181.336 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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• As vagas desta empresa costumam ser preenchidas em 23 dias.

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OCHIN, Inc.

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2000

💼 Consultoria

🏥 Saúde

🤝 Sem Fins Lucrativos

Consulting • Healthcare • Non-profit

A OCHIN, Inc. é uma consultoria em TI de saúde sem fins lucrativos que colabora com organizações de atendimento rural e comunitário em todo os Estados Unidos para promover um cuidado equitativo e integral à pessoa. Por mais de 25 anos, a OCHIN tem fornecido acesso a uma plataforma de EHR compartilhada e soluções de conhecimento integrado, oferecendo TI em saúde, treinamento de força de trabalho, consultoria operacional/financeira, pesquisa e defesa para melhorar a qualidade clínica, o bem-estar dos profissionais de saúde e a sustentabilidade para sua rede nacional de provedores de saúde comunitária.

Descrição

• Oversee the business and project aspects of applications and modules related to the Inpatient platform within the OCHIN collaborative • Manage projects to budget • Manage issues and risks • Ensure high-quality deployment and stabilization following installation • Directly manage implementation, optimization, and support of Epic Ambulatory • Assess and improve the system and processes to improve efficiency • Manage OCHIN and member resources judiciously • Ensure new staff are onboarded methodically • Assess and develop staff skills and Individual Development Plans • Track and measure department, project, and individual performance goals • Identify process and quality improvement opportunities • Ensure team processes are represented on the OCHIN System Map • Review ticket metrics and ensure SLA delivery and current assignments • Intervene and resolve member escalations • Lead, motivate, develop, and define positive outcomes for a team of analysts • Lead, coordinate, and manage Inpatient Clinical Maintenance processes and functions • Manage the clinical wing of the Inpatient team and improve member support through coordination with other managers • Maintain communication and linkages between the Epic Inpatient Clinical Applications Team and other OCHIN departments • Perform other duties as assigned

🎯 Requisitos

• Certification in EpicCare Ambulatory • Minimum of 5 years of experience in a similar or relevant role • 8 years of applicable experience desired • Keen sense of excellent customer service and ability to deliver it effectively in all situations • Strong leadership skills • Strong communication skills • Proficiency in Microsoft Excel and Word • Access proficiency is a plus • Ability to work independently and efficiently from a home office environment • Ability to work in a distraction-free workplace • High Speed Internet Service • Less than 25% travel for this role • Employees whose roles involve travel and in-person engagement are strongly encouraged to remain up to date on immunizations, including COVID-19 and influenza vaccinations

🏖️ Benefícios

• Generous compensation package • Healthy work-life balance • Opportunity for professional advancement • 100% remote work • Work from home • High Speed Internet Service • Less than 25% travel • Comprehensive range of benefits (see website for details) • Immunization support/encouragement, including COVID-19 and influenza vaccinations

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