Customer Engineer

🕒 Agosto 7

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $160.000 - $190.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🛠️ Especialista em Implementação

🗣️🇺🇸🇬🇧 Inglês obrigatório

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OpenRouter

1 - 10 funcionários

Fundada em 2023

💼 Consultoria

📣 Marketing

🤖 Inteligência Artificial

Consulting • Marketing • Artificial Intelligence

OpenRouter é uma plataforma que fornece uma interface unificada para acessar e utilizar vários modelos de linguagem grandes (LLMs) de diversos fornecedores. Ela oferece integração perfeita com os principais modelos e melhora a experiência do usuário com recursos como disponibilidade confiável de modelos de IA, políticas de dados detalhadas e preços competitivos. Com mais de 2,5 milhões de usuários globais e suporte para mais de 400 modelos, o OpenRouter simplifica o processo de trabalho com LLMs para desenvolvedores e organizações.

Descrição

• Lead technical discovery calls to understand prospects’ AI/ML architecture, use cases, and requirements • Develop expertise in OpenRouter’s products and solutions and apply them to business problems • Assess technical fit, including API integration, model requirements, data residency, and compliance • Design and deliver customized product demonstrations • Create demos and manage proof-of-concept environments • Partner with account executives from discovery through close • Respond to customer proposals and technical questions • Present at customer meetings, QBRs, and executive briefings • Address technical objections and competitive positioning • Support contract negotiations on technical terms, SLAs, and implementation timelines • Provide Product and Engineering feedback on feature requests, competitive gaps, and market requirements • Contribute to product roadmap prioritization based on customer needs • Stay current on AI/ML trends and the competitive landscape

🎯 Requisitos

• 5+ years as a Sales Engineer, Customer Engineer, Solutions Engineer, or Solutions Architect in B2B SaaS, API, or infrastructure platforms • Strong technical background with hands-on experience in software development, APIs, or cloud infrastructure • Excellent presentation skills and ability to explain complex technical concepts to varied audiences • Strong problem-solving skills and ability to architect solutions under pressure • Customer-first mindset and genuine desire to help customers succeed • Experience in sales engineering related to AI/ML technologies, LLMs, or machine learning platforms is a plus • Work location is limited to the US • Work authorization or sponsorship status may be required for work in the US

🏖️ Benefícios

• Equity offered

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