Director, Chronic Practice Liaison

🕒 Outubro 6

🌽 Illinois – Remoto

🌽 Illinois – Remote

💵 $126.505 - $210.858 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

👻 Score fantasma 12%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 38 dias.
• As vagas desta empresa costumam ser preenchidas em 21 dias.

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Option Care Health

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 1987

🏥 Saúde

⚕️ Seguro de Saúde

💊 Farmacêutico

Healthcare • Healthcare Insurance • Pharmaceuticals

A Option Care Health é uma provedora líder nacional de serviços de terapia de infusão nos Estados Unidos. A empresa oferece tratamento para uma variedade de condições agudas e crônicas, incluindo distúrbios neurológicos, distúrbios hemorrágicos, questões de saúde da mulher e insuficiência cardíaca. Com mais de 170 locais de suítes de infusão em todo o país, a Option Care Health colabora com provedores de saúde, fabricantes farmacêuticos, fornecedores de seguros e sistemas de saúde para fornecer cuidados abrangentes e integrados. Seus serviços incluem antibióticos intravenosos, suporte nutricional, imunoglobulina e terapias especializadas, com um forte compromisso com o atendimento ao paciente e resultados de qualidade. A Option Care Health está credenciada por todos os principais planos de saúde e é reconhecida por seus altos padrões de atendimento e suporte ao paciente.

Descrição

• Develop and execute the national Chronic Practice Liaison strategy aligned with enterprise growth objectives • Identify and prioritize high-value referral sources, strategic accounts, and growth opportunities • Drive referral volume, patient starts, revenue, and gross profit growth across targeted chronic therapies • Partner with Specialty Sales, Area Sales Directors, and Regional Vice Presidents to optimize account ownership and growth plans • Establish market penetration strategies for health systems, IDNs, academic medical centers, physician groups, and specialty practices • Build executive-level relationships with key referral sources and strategic provider accounts • Serve as the escalation point for complex provider concerns and access barriers • Develop provider engagement programs that strengthen loyalty and increase referral utilization • Ensure consistent execution of account planning, provider business reviews, and growth initiatives across markets • Lead initiatives to improve referral acceptance, conversion rates, and patient starts • Partner with Intake, Patient Liaisons, Pharmacy Operations, and Revenue Cycle teams to reduce friction throughout the patient journey • Analyze referral leakage and implement corrective action plans • Drive improvements in turnaround times, authorization performance, and time-to-treatment metrics • Recruit, develop, and retain a high-performing CPL team • Create performance standards, coaching strategies, and individualized development plans • Foster a culture of accountability, collaboration, customer service, and continuous improvement • Establish clear productivity expectations and performance metrics • Collaborate with Operations, Clinical Services, Pharmacy, Nursing, Finance, Analytics, and Technology teams • Translate field insights into operational and strategic improvements • Participate in annual operating planning and forecasting processes • Support implementation of technology and workflow enhancements that improve provider and patient experiences • Establish KPIs and performance dashboards • Monitor referral trends, conversion performance, account growth, provider risk indicators, and patient progression metrics • Utilize data-driven insights to guide resource allocation and territory optimization • Deliver regular business reviews to executive leadership • Accountable for referral volume growth, patient starts growth, net revenue growth, gross profit growth, market share expansion, referral conversion rate, no-go rate reduction, time-to-treatment, prior authorization success rate, order completion rate, provider retention, strategic account growth, provider satisfaction, health system penetration, employee engagement, team retention, productivity per CPL, and succession bench strength

🎯 Requisitos

• Bachelor's Degree required; Master's Degree preferred • 10+ years of healthcare, specialty pharmacy, infusion, biotech, pharmaceutical, or provider-facing commercial leadership experience • 5+ years leading national or regional field teams • Demonstrated success driving referral growth and provider engagement • Strong financial, operational, and business planning acumen • Experience managing complex cross-functional initiatives • Proven ability to lead in a matrixed healthcare environment • Preferred: Experience in specialty pharmacy, home infusion, ambulatory infusion center, or buy-and-bill environments • Preferred: Experience with chronic therapies such as Immunoglobulin (IG), Neurology, Rheumatology, Gastroenterology, and rare and orphan therapies • Preferred: Knowledge of reimbursement, payer access, prior authorizations, and specialty pharmacy operations

🏖️ Benefícios

• Medical, Dental, & Vision Insurance • Paid Time off • Bonding Time Off • 401K Retirement Savings Plan with Company Match • HSA Company Match • Flexible Spending Accounts • Tuition Reimbursement • myFlexPay • Family Support • Mental Health Services • Company Paid Life Insurance • Award/Recognition Programs

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