Account Manager, Commercial

🕒 Junho 11

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $120.000 - $165.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

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Outreach

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2014

🤖 Inteligência Artificial

🏢 Corporativo

Artificial Intelligence • Sales • Enterprise

A Outreach é uma empresa que oferece uma plataforma de execução de vendas impulsionada por inteligência artificial, projetada para simplificar fluxos de trabalho e aumentar a eficácia dos representantes de vendas. A plataforma utiliza inteligência artificial para prever a receita com precisão, gerenciar negócios e otimizar todo o processo de vendas. A Outreach ajuda as equipes de vendas a priorizar tarefas, identificar prospects e manter o engajamento durante todo o ciclo de vida do cliente, visando, por fim, aumentar as taxas de sucesso e reduzir a rotatividade. Com mais de 6. 000 clientes globais, a Outreach foca em transformar os fluxos de trabalho dos vendedores para consistentemente superar as metas de receita.

Descrição

• Retain current customers and identify opportunities to grow or expand their presence and usage across the platform. • Drive value and adoption within an assigned territory of customers, primarily in our Commercial segment. • Manage the relationship with current customers, including contract renewals, identifying expansion opportunities, and managing the sales cycle for those expansions. • Drive platform adoption, assessing overall health of a customer’s engagement with Outreach. • Provide strategic insight and guidance to customers aligned with their goals. • Partner with and influence key stakeholders on how best to achieve customer goals, removing roadblocks where necessary. • Forecast renewals and expansion pipeline with high level of accuracy using Outreach’s forecast methodology. • Act as the primary point of contact/the face of Outreach for your customers.

🎯 Requisitos

• Bachelor's degree in a relevant field or the equivalent work experience • At least two years of either sales lifecycle management, account management, or customer success experience, preferably in a SaaS environment • Ability to navigate complex networks within an organization • Strong business acumen to drive transformation and customer outcomes with a complex software • Experience demonstrating value realization in a product, platform, or service • Negotiation skills • Project management skills • Effective problem-solving skills • Effective time management and prioritization skills • Ability to synthesize data from multiple sources to make a decision • Have a deep understanding of sales operations, sales team strategies, methodologies and KPI’s • Knowledge of various sales methodologies to apply them to customer usage of the Outreach platform • Ability to influence decisions without direct authority • Strong financial acumen to be able to showcase metrics and potential ROI • Ability to manage and navigate complex renewals and expansions sales cycles (up to 4 months) • Ability to build and cultivate strong, trusting relationships and partnerships, both internally and externally • Effective communication skills, both written and verbal, with the ability to tailor messaging appropriately for the audience • Effective active listening skills, with a desire to seek to understand • Executive presence, strong interpersonal skills, strong emotional intelligence and empathy • Team player with a high sense of drive and initiative to keep opportunities moving forward

🏖️ Benefícios

• Flexible time off • 401k to help you save for the future • Generous medical, dental, and vision coverage for full-time employees and their dependents • A parental leave program that includes options for a paid night nurse, and a gradual return to work • Infertility/ assisted reproductive services benefit • Employee referral bonuses to encourage the addition of great new people to the team • Snacks and beverages in the Office, along with fun events to celebrate • Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military