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Technical Success Manager, Spanish Speaking

🕒 Setembro 18

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $134.300 - $163.530 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🏆 Sucesso do Cliente

🗣️🇪🇸 Espanhol obrigatório

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Publicada na página de carreiras da OutSystems, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Setembro 18

Ainda aberta no site da OutSystems. Verificada 10 horas atrás.

Logo of OutSystems

OutSystems

1001 - 5000 funcionários

Fundada em 2001

💼 Consultoria

🏥 Saúde

📣 Marketing

Consulting • Healthcare • Marketing

A OutSystems é uma empresa de software que oferece uma plataforma de desenvolvimento de aplicações low-code. Ela permite que organizações desenvolvam, implantem e gerenciem aplicações de nível corporativo com esforço mínimo de codificação. Ao simplificar o processo de desenvolvimento de aplicações, a OutSystems ajuda as empresas a acelerar sua transformação digital e aumentar a produtividade.

Descrição

• Design technical adoption plans to ensure sustained growth in technology proficiency • Work closely with Field stakeholders, including Sales, Customer Success, and Solution Architects • Understand customer ecosystems and IT landscapes • Perform technical reviews and share knowledge to identify and prevent potential issues • Understand customers' technical infrastructures, hardware, and offerings • Provide excellent customer support regarding OutSystems use • Catalog, categorize, and share common customer issues with other OutSystems teams • Serve as a customer advocate within OutSystems • Deliver key OutSystems product roadmap updates and assist customers with upgrades • Visit customers regularly as needed to provide an exceptional customer service experience • Build trust-based customer relationships by understanding IT infrastructure, internal processes, and business needs • Guide customer development teams on OutSystems development best practices • Oversee solution architecture design and overall technical quality • Interface with Technical Support, R&D, Sales, and Professional Services teams

🎯 Requisitos

• 5 years of Mobile and/or Web application development, administration, or architecture experience • Proficient in Spanish language; English/Spanish speaking • Outstanding written and verbal communication skills in English • Knowledge of HTML, CSS, JavaScript, relational databases, C#, Java, ALM and APM practices and tools • Practical knowledge of modern IT infrastructure and networking, including VPN, firewalls, cloud providers, container technologies, and PaaS/IaaS vendors • Ability to manage and grow existing enterprise customer relationships through relationship-based support • Ability to explain complex information to customers clearly and concisely • Experience in a professional services, support, engineering, sales engineering, development, or quality assurance organization • OutSystems development and administration experience strongly preferred

🏖️ Benefícios

• Professional Development Fund • Internal Mobility Program • Structured professional development programs • Real growth opportunities and vertical or lateral career progression • Access to industry experts and mentors • Inclusive culture • Equal opportunity employment

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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