Compliance Support Specialist – Homecare

🕒 Julho 24

🇵🇭 Filipinas – Remoto

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💝 Suporte ao Cliente

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 40%

infoinfo

🗣️🇺🇸🇬🇧 Inglês obrigatório

Candidatar-se
Encontrar Vagas Remotas Similares

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Logo of Peak Support

Peak Support

1001 - 5000 funcionários

Fundada em 2015

📦 Logística

📣 Marketing

💼 Consultoria

Logistics • Marketing • Consulting

A Peak Support é uma empresa de terceirização de processos de negócios (BPO) impulsionada por inteligência artificial que já recebeu prêmios e oferece suporte operacional e de experiência do cliente para empresas em todo o mundo. Ela estrutura e gerencia equipes de CX multilíngues que fornecem serviços de atendimento ao cliente, suporte técnico, confiança e segurança/moderação de conteúdo, serviços administrativos e contabilidade, suporte de vendas e marketing, além de soluções em Tecnologia e IA (chatbots, RPA, análise de sentimento, painéis de controle). Com localizações estratégicas nas Filipinas, Estados Unidos, Colômbia e Europa Oriental, certificações de segurança rigorosas (PCI, SOC 2) e uma abordagem baseada em dados, a Peak Support auxilia empresas a crescer, reduzir custos e melhorar a satisfação do cliente.

Descrição

• Review caregiver onboarding requirements to ensure credentials and compliance items are complete, accurate, and current • Verify licenses, certifications, background checks, health clearances, and other onboarding requirements before approval • Identify missing, expired, or incomplete requirements and ensure timely resolution • Maintain accurate and organized caregiver compliance records • Partner with Recruitment and internal teams to obtain outstanding requirements • Communicate requirement status and provide timely stakeholder updates • Follow up on missing items to keep onboarding on schedule • Escalate unresolved compliance issues when necessary • Update internal systems with compliance and onboarding statuses • Track outstanding requirements and prepare status reports as needed • Maintain confidentiality of caregiver information • Support process improvements that improve compliance process efficiency and accuracy

🎯 Requisitos

• 2+ years of experience in compliance support, onboarding, recruitment coordination, healthcare administration, or a similar role • Strong attention to detail and ability to identify missing requirements and inconsistencies • Excellent organizational and follow-up skills • Strong written and verbal communication skills • Ability to manage multiple priorities in a fast-paced environment • Proficiency in Microsoft Office, particularly Excel • Experience working with HR or onboarding systems • Experience in home care, healthcare, staffing, or another regulated industry preferred • Experience supporting onboarding or compliance processes preferred • Familiarity with caregiver credentialing, licensing, or onboarding requirements preferred • Experience using applicant tracking systems or compliance management platforms preferred

🏖️ Benefícios

• Fully remote work arrangement • Work-from-home convenience • Positive, encouraging, and performance-driven culture • Opportunities to build rewarding, long-term careers • Tremendous opportunities for growth • Established organization and exceptional team support • Remote team support processes and culture

Candidatar-se

Vagas Similares

🕒 Julho 21

Manila Recruitment

11 - 50

💼 Consultoria

📦 Logística

📣 Marketing

Customer Success Assistant providing chat support and onboarding for a mortgage software. Helping users with account management, queries, and software implementation in a remote setup.

🇵🇭 Filipinas – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💝 Suporte ao Cliente

🗣️🇺🇸🇬🇧 Inglês obrigatório

🕒 Julho 17

Sourcefit

1001 - 5000

📣 Marketing

📦 Logística

🏥 Saúde

Customer Support Associate for high-quality support of a complex software platform in residential communities. Handling customer inquiries and technical support through phone and email as a remote role.

🇵🇭 Filipinas – Remoto

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💝 Suporte ao Cliente

🚫👨‍🎓 Sem graduação necessária

🗣️🇺🇸🇬🇧 Inglês obrigatório

🕒 Julho 17

SMDigital USA

51 - 200

💼 Consultoria

📣 Marketing

Customer Service Representative handling customer inquiries remotely. Responsibilities include call management, resolving issues, and maintaining service quality standards.

🇵🇭 Filipinas – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💝 Suporte ao Cliente

🗣️🇺🇸🇬🇧 Inglês obrigatório

🕒 Julho 15

Treant

5001 - 10000

⚕️ Seguro de Saúde

🏥 Saúde

🧘 Bem-estar

Customer Service Representative handling inquiries and providing information on mobility aids. Collaborating with teams to ensure customer satisfaction and timely service delivery.

🇵🇭 Filipinas – Remoto

💵 $4 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💝 Suporte ao Cliente

🗣️🇺🇸🇬🇧 Inglês obrigatório

🕒 Julho 13

Wing Assistant

501 - 1000

💼 Consultoria

📣 Marketing

📦 Logística

Customer Support Representative serving as the primary point of contact for customer inquiries. Responsibilities include managing communications and ensuring a seamless customer experience.

🇵🇭 Filipinas – Remoto

💵 ₱25.000 - ₱30.000 / mês

💰 $2.100.000 Seed Round em 2022-03

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💝 Suporte ao Cliente

🗣️🇺🇸🇬🇧 Inglês obrigatório