Advanced Specialist, Customer Success – Faculty Advisor, Mathematics and Statistics

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🕒 Julho 28

⛰️ Colorado – Remoto

⛰️ Colorado – Remote

💵 $68.000 - $73.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🏆 Sucesso do Cliente

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Pearson VUE

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1994

💼 Consultoria

🏥 Saúde

📦 Logística

Consulting • Healthcare • Logistics

A Pearson VUE é líder global em avaliações baseadas em computador, oferecendo uma ampla gama de exames de credenciamento e certificação para diversos setores. A empresa apoia candidatos e organizações proprietárias dos exames ao disponibilizar recursos, opções de agendamento e adaptações para garantir acesso equitativo às avaliações. Sua missão é potencializar candidatos e enriquecer comunidades por meio da aplicação de exames de alto impacto que validam competências e conhecimentos profissionais, contribuindo para o avanço na carreira e para a elevação dos padrões do setor.

Descrição

• Partner with course-level administrators, providing discipline experience and digital product knowledge, to advise on the right integration of Pearson digital products and implementation that will best support teaching and learning goals. • Consult on digital assessment, grading, and reporting strategies; Provide deep understanding and best practices knowledge instructing with MyLab. • Consult with customers on modifying or creating content. • Create department-specific training resources such as videos, guides, and live as well as recorded webinars as needed. • Consult with Product teams to advise on development of new platforms, tools, and features. • Partner with Sales in campaigns, calls and meetings, demonstrations, and other sales enablement initiatives. • Use a set of success metrics and reporting structures to provide customers as well as internal stakeholders with written documentation of the recommendations and evolution of the course design and implementation.

🎯 Requisitos

• Master's degree in assigned discipline area (Statistics) is required • At least 5 years of full-time teaching experience at the collegiate level (university, college, community college) in Statistics is required • Power-user experience with Pearson MyLab is required • Knowledge and experience in multiple fields in Mathematics and Statistics preferred; experience with Data Science and/or Engineering highly desirable • Online teaching experience preferred • LMS experience preferred • Experience with Copilot and other Generative AI tools a plus • Ability to engage with international customers in different time zones a plus • Experience presenting at conferences, department meetings, and events

🏖️ Benefícios

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development