Senior Account Manager

🕒 Março 18

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performance.io®

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2017

🤝 B2B

🤖 Inteligência Artificial

🏢 Corporativo

💰 Private equity em 2025-06

B2B • Artificial Intelligence • Enterprise

A performance. io® é uma agência especializada em performance digital B2B que foca em SEO, otimização de busca com inteligência artificial e busca generativa, marketing de conteúdo e análise web. A agência oferece serviços completos, incluindo SEO técnico e corporativo, SEO focado em saúde e farmacêutica e redação publicitária médica, CRO, análises (Google/Adobe) e treinamento em SEO, todos impulsionados por dados e IA para entregar crescimento orgânico mensurável e ROI para clientes corporativos. Trabalham de perto com grandes marcas farmacêuticas, biotecnológicas e de saúde ao consumidor global para criar estratégias de busca conformes, escaláveis e preparadas para IA.

Descrição

• Working closely with the VP, Commercial Director (Business Development Lead) and Account Director to ensure all accounts are serviced to the highest standards • Understanding a client’s commercial and medical strategies, to support our medical team with strategic account planning • Ensuring all activity meets or exceeds clients’ performance expectations • Build long-term relationships with clients • Manage budgets in line with strategy and agreed budget scope • Management of all assigned client partnerships to ensure that work is delivered to an exceptional standard, on budget and on time • Overseeing development of monthly reports, creating agendas for client calls, and action summaries, and removing barriers to partnership deliverables • Quality control of work conducted by junior and operational/specialist members of the team • Supporting the team with pitch work to drive new business

🎯 Requisitos

• Proven experience in account management, working with commercial clients within pharma/healthcare, background within medical affairs or scientific communications beneficial • Previous experience in a medical communications agency is preferred • Proven background in account management within Relationship Development: ability to build lasting client relationships • Project Management experience is essential • Experience with client services and account management • Excellent verbal and written communication skills, with an acute attention to detail • Excellent time-management skills • Strong numerical and analytical capabilities, including use and creation of Excel formulas • Experience of executing campaigns within other digital channels, beneficial • Strong understanding of wider digital channels and environment • Strong skills in PowerPoint/Google slides to create presentations for clients • Presentation skills to support pitches and client meetings • Sense of ownership and pride in your performance and its impact on company’s success • Critical thinker and problem-solving skills • Proactive self-starter • Team player

🏖️ Benefícios

• Start off on the right foot with our thoughtful welcome pack, including our stylish merch, it’s our way of saying ‘welcome aboard!’ • 21 days of paid leave per year plus federal holidays, plus the week between Christmas and New Years off as our gift to you • Discretionary bonus scheme twice a year to acknowledge your hard work (once you’ve completed your probationary period) • Employee health benefits • Career development, training opportunities with set yearly budget, and mentoring by the best in the industry • Provision of a MacBook to set you up for success • Embrace flexibility with our remote/hybrid work model (role dependant) with light travel as appropriate, balancing the comfort of working from home, with face-to-face time • Work alongside the awesome bunch at performance.io, you’re in great company!